Mouse and Keyboard not working after bios

Epicmunchies · 7 Dec 2017 at 09:28

So I gave recently upgraded to the following

Asus B350-PLUS with a ryzen 5 1600x an a M.2, when I enter the bios the mouse and keyboard work fine but when I enter the windows 7 installation disk and get to the first screen they stop working there is not even a mouse cursor on the screen, anyone have any ideas

Griff7520 · 7 Dec 2017 at 10:04

see if usb works if you set it to legacy in the bios and make sure you have your mouse and keyboard in a usb 2 slot

orbitalwalsh · 7 Dec 2017 at 10:04

Epicmunchies said:
So I gave recently upgraded to the following

Asus B350-PLUS with a ryzen 5 1600x an a M.2, when I enter the bios the mouse and keyboard work fine but when I enter the windows 7 installation disk and get to the first screen they stop working there is not even a mouse cursor on the screen, anyone have any ideas

i thought ryzen only worked with windows 10?

Glanza · 7 Dec 2017 at 10:20

Sounds like you've plugged them into a usb3 port that on Win 7 doesn't automatically mean they'll work before being installed, plus I wouldn't be trying to use 7 with Ryzen.

Epicmunchies · 7 Dec 2017 at 10:25

I'll create a windows 10 installation USB stick and use Windows 10 hopefully that will sort the issue

orbitalwalsh · 7 Dec 2017 at 10:41

Epicmunchies said:
I'll create a windows 10 installation USB stick and use Windows 10 hopefully that will sort the issue

not sure about the mouse issue but as above, use the usb 2 ports on the back of the mobo. some asus boards have a USB mouse port for bios, normally next to the LAN port but not sure on lower tier boards.

with windows 7, i dont think there are any drivers and not sure if the CPU would work with 7 full stop. Installation is running off software but soon as it boots into windows... or if it does.. thats another question