About 2 weeks ago I moved house.
I spoke to BT and they sent an eneginer round the day after i moved to ensure the line was all connected and that he could transfer my old number.
The phone works fine.
BT engineer leaves and I plug my router in - ADSL light does not illuminate.....
I think that maybe BT havent done something when they set my line up. Rings them, tell me to speak to my ISP (Tiscali).
I do this, Tiscali say that i need to get BT to do something in the exchange. Ring BT back, they say that im already enabled in the exchange and that I can buy Broadband from them, so theres no reason it shouldnt work
My Thoughts:
If the light on the router isnt on at all - surely that means its cant even find any broadband, regardless of provider? and would therefore be a BT problem?
HELP!
I spoke to BT and they sent an eneginer round the day after i moved to ensure the line was all connected and that he could transfer my old number.
The phone works fine.
BT engineer leaves and I plug my router in - ADSL light does not illuminate.....
I think that maybe BT havent done something when they set my line up. Rings them, tell me to speak to my ISP (Tiscali).
I do this, Tiscali say that i need to get BT to do something in the exchange. Ring BT back, they say that im already enabled in the exchange and that I can buy Broadband from them, so theres no reason it shouldnt work
My Thoughts:
If the light on the router isnt on at all - surely that means its cant even find any broadband, regardless of provider? and would therefore be a BT problem?
HELP!