Moved to a new area - slow downloads, what can i do?

oli collett · 10 Aug 2008 at 23:56

I've just moved to a new area and finally sorted out broadband, but i only seem to get a download speed of 60kbyte/s!

I'm about 200 yards from the exchange and i'm on Sky Broadband 16mb/Max package (exchange is LLU). When they activated it they said it would be around 6mb/s which i thought was rather low.

My old flat had a genuine 16mb/s so this is quite frustrating!!! My 3G card is just as quick!

tolien · 11 Aug 2008 at 00:08

More importantly, what does your modem connect at?

oli collett · 11 Aug 2008 at 11:27

More and more importantly - why didn't i mention that my PC is a reasonably long distance from the router through 2 walls - could be the issue? I forgot that my xbox 360 downloaded some updates in no time at all (wired). When I did a tracert the ping to the router was showing at around 280ms.. not good. The signal strength is reasonable (2-3 bar) so i'm not sure that would really make that much difference?

I might look at putting a wireless access point in between my PC and router to fix the problem.

tolien · 11 Aug 2008 at 17:21

If you're getting 280ms to the router, it sounds like the wireless is your issue. The AP needs to work as a client to be much use to you.

oli collett · 11 Aug 2008 at 18:05

After researching using an AP I've decided to go with adding powerline - should hopefully be a bit better!