My parents are due to move house in 4 weeks time. They would like to change their entire package but I'm not sure of the best way of doing it. They already own and have access to their new house so can do work in advance if required.
Current house:
- BT landline and phone number
- Pipex broadband
- [email protected] email address
New house:
- BT phoneline. No known number. Cables in loft but no faceplate so unsure if there's a dial tone
They would like to:
1 - Port their BT number to their new house
2 - Cancel pipex broadband at their old place
3 - Get BT infinity, calls, line rental and TV package at their new place
4 - Keep their old email address
What's the best way to go about doing this? Should they wait until they've moved in, then port the number, then sign up for BT? I imagine that's the easiest way to do it, but I also imagine there will be a period of time of a few weeks when they'll have no phone/internet and their new place. Is there any way this can be planned in advance to make the switch-over a little more instant?
With regards to point #4, is this even possible? I didn't think it was but apparently one of my dad's friends has done it. I'm not familiar with it as I've always used hotmail/gmail.
Thanks for any help.
Current house:
- BT landline and phone number
- Pipex broadband
- [email protected] email address
New house:
- BT phoneline. No known number. Cables in loft but no faceplate so unsure if there's a dial tone
They would like to:
1 - Port their BT number to their new house
2 - Cancel pipex broadband at their old place
3 - Get BT infinity, calls, line rental and TV package at their new place
4 - Keep their old email address
What's the best way to go about doing this? Should they wait until they've moved in, then port the number, then sign up for BT? I imagine that's the easiest way to do it, but I also imagine there will be a period of time of a few weeks when they'll have no phone/internet and their new place. Is there any way this can be planned in advance to make the switch-over a little more instant?
With regards to point #4, is this even possible? I didn't think it was but apparently one of my dad's friends has done it. I'm not familiar with it as I've always used hotmail/gmail.
Thanks for any help.