Moving house - ISP issues...

[Haggisman]

So, I'm moving house at the end of this month, just called Pipex, and they've told me it's going to be 34 days from when I move until I have internet at my new place.

Along with that, it would start a new 12 month contract (which I really don't want, as I want to leave them ASAP)

I have 5 months left on the current contract, and I would have to pay that if I cancel, which would be about £65.

Surely the fact that they can't provide a service for over a month gives me some leverage in telling them where they can shove their contract & cancellation fees, along with the fact that they are giving me no choice but to sign up for another 12 months?

I can't afford to be offline for that long, as a lot of the time I work from home, and I don't particularly want to be paying for a service I no longer want.

Any ideas how I can dispute this, or who I can raise it with? (ofcom?)

Thanks!

 

[Haggisman]

You could have just moved house and stopped paying it without telling them.
Bit late now since you've given them the address of your new place.

Pay up the money and move to a decent ISP, Entanet resellers / O2 / Be / Sky.

I probably will end up just paying the £65, since I'm getting pretty fed up with them now...

I was planning to go O2 (I have mobile with them so I get a discount) or BE, I've heard Sky are a bit pants?

It would either be the O2 Ultimate or the BE unlimited, any recommendations?

 

[Haggisman]

There's nothing between O2 and Be, given they use the same network.

Fair enough, probably o2 then since they are that little bit cheaper