Moving House with Virgin?

DezUk · 22 Aug 2016 at 14:22

I am about to move house soon (2nd September) and currently have Virgin 200mb broadband installed. The house I am moving too is Virgin capable with a box on the wall in the living room. My question is can I just take my superhub and connect it up and I am good to go then inform Virgin of my address change. Is it as simple as this?

Cheers

tom_e · 22 Aug 2016 at 14:25

Virgin will need to switch your account details before it'll work but assuming everything is working and connected properly in the new place it should be that simple.

Glanza · 22 Aug 2016 at 15:04

Ring them with the date your moving and see if they can switch you over on that date.

Just over a weeks notice you'd hope they can get it booked in for then.

Sp00n · 22 Aug 2016 at 15:43

When I moved my connection between houses they still sent out an engineer to set it up.

DezUk · 22 Aug 2016 at 17:27

Ok thanks folks, will call them tonight.

DezUk · 23 Aug 2016 at 16:51

Called them last night and explained how I thought £45 was a bit high for 200mb broadband and they gave me an offer of £47 for 200mb including all channels. Not bad

tom_e · 23 Aug 2016 at 16:53

DezUk said:
Called them last night and explained how I thought £45 was a bit high for 200mb broadband and they gave me an offer of £47 for 200mb including all channels. Not bad

I need to do this we're currently paying £63 :eek:

for 50mb, Tivo and whatever M TV is called these days.