MS account and Xbox live - help needed

Droolinggimp

Droolinggimp

Droolinggimp

Soldato
Joined
16 May 2004
Posts
7,254
Location
Derby
My brother inlaw has a xbox account setup by his father 5 years ago. Now he is 18 years old he want full access to his account but his dad isn't letting him or saying he forgot the password. A bit a family issue going on which is not needed to be divulged on here.

Bro knows his dad knows his password and has used it to check emails and the like on his email address recently. But he is still saying he does not know it..

Bro can't except the new T&C so he can carry on using live as it needs password associated with the email address and his dad is not having any of it..

What can we do and is there a way around this as as he has 5 years of gamerscore and saved games and does not want to set up a new live account.

Thanks.
 
I spoke to Dan from live last night on support chat, He was very helpful but couldn't do anything apart from suggest to keep pestering bros dad to let him have full adult access. Never going to happen..:-(
 
Dan (MS supp) and I went through every option there was.. Nothing he could do. He was very apologetic about it and agreed it was stupid situation to be in for bro in law..
 
If he's that bothered about gamerscore, then he's not ready for an adult account yet anyway. :p


(Disclaimer - this is an attempt at humour.)
 
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