MS Exchange problem?

[AfroLightening]

Hello

I support a customers network and they're are having problems sending e-mails to hotmail addresses. Without going into too much detail, they're using exchange and when ever they try to send an e-mail to any hotmail account, they will receive a delay message a few minutes later. I have checked the queues on the server and the e-mails seem to be sending out, They are currently using BT as their broadband provider and when I phoned them, they set up a standalone user with administrator@<theirdomain>.co.uk on outlook express and the e-mail came straight through to the hotmail account. I have turned on the SMTP virtual server logging and am receiving the following:


2006-01-27 12:42:08 65.54.244.200 OutboundConnectionResponse SMTPSVC1 COMMS-SERVER - 25 - - [email protected]+ 0 0 23 0 921 SMTP - - - -
2006-01-27 12:42:08 65.54.244.200 OutboundConnectionCommand SMTPSVC1 COMMS-SERVER - 25 BDAT - 94964+LAST 0 0 4 0 921 SMTP - - - -


If anyone could help with this or give me ideas of what it could be, i would be very grateful.

 

[AfroLightening]

Ok thanks, Heres what I have now.

65.54.245.40, OutboundConnectionCommand, 1/27/2006, 14:20:34, SMTPSVC1, (servername), -, 350, 0, 4, 0, 0, EHLO, -, (servername).(blank).local,
65.54.245.40, OutboundConnectionResponse, 1/27/2006, 14:20:34, SMTPSVC1, (blank)-SERVER, -, 551, 0, 64, 0, 0, -, -, 250-bay0-mc10-f1.bay0.hotmail.com+(3.1.0.18)+Hello+[217.34.71.2],
(ip address), OutboundConnectionCommand, 1/27/2006, 14:20:34, SMTPSVC1, (servername), -, 551, 0, 4, 0, 0, MAIL, -, FROM:<[email protected]>+SIZE=1271,
(ipaddress), OutboundConnectionResponse, 1/27/2006, 14:20:37, SMTPSVC1, (servername), -, 2734, 0, 49, 0, 0, -, -, [email protected]....Sender+OK,
(ipaddress), OutboundConnectionCommand, 1/27/2006, 14:20:37, SMTPSVC1, (servername), -, 2734, 0, 4, 0, 0, RCPT, -, TO:<[email protected]>,
(ipaddress), OutboundConnectionResponse, 1/27/2006, 14:20:37, SMTPSVC1, COMMS-SERVER, -, 2924, 0, 28, 0, 0, -, -, [email protected]+,
(ipaddress), OutboundConnectionCommand, 1/27/2006, 14:20:37, SMTPSVC1, (servername), -, 2924, 0, 4, 0, 0, BDAT, -, 1271+LAST,
(ipaddress), OutboundConnectionResponse, 1/27/2006, 14:20:56, SMTPSVC1, (servername), -, 60, 0, 116, 0, 0, -, -, 220+smtp5.smtp.bt.com+Microsoft+ESMTP+MAIL+Service,+Version:+6.0.3790.211+ready+at++Fri,+27+Jan+2006+14:20:25++0000+,

Any ideas?


Edit: also just seen this when its tried to send the e-mail again.

220+bay0-mc12-f13.bay0.hotmail.com+Sending+unsolicited+commercial+or+bulk+e-mail+to+Microsoft's+computer+network+is+prohibited.+Other+restrictions+are+found+at+http://privacy.msn.com/Anti-spam/.+...ther+states.+Fri,+27+Jan+2006+06:21:50+-0800+,

 

[AfroLightening]

Thanks,the transmission stops there, after that there is no more logging. I have received an e-mail from the administrator on the 27th when it was sent on the 26th, only one of them came through.

Getting the same problem with sending to msn.com addresses.

, 0, -, -, 220+bay0-mc8-f12.bay0.hotmail.com+Sending+unsolicited+commercial+or+bulk+e-mail+to+Microsoft's+computer+network+is+prohibited.+Other+restrictions+are+found+at+http://privacy.msn.com/Anti-spam/.+...ther+states.+Mon,+30+Jan+2006+03:02:46+-0800+,
1/30/2006, 11:03:18, SMTPSVC1, SERVER, -, 370, 0, 4, 0, 0, EHLO, -, server.domain.local,
1/30/2006, 11:03:18, SMTPSVC1, SERVER, -, 660, 0, 64, 0, 0, -, -, 250-bay0-mc8-f12.bay0.hotmail.com+(3.1.0.18)+Hello+[217.34.71.2],
1/30/2006, 11:03:18, SMTPSVC1, SERVER, -, 660, 0, 4, 0, 0, MAIL, -, FROM:<[email protected]>+SIZE=93996,
1/30/2006, 11:03:18, SMTPSVC1, SERVER, -, 1101, 0, 47, 0, 0, -, -, [email protected]....Sender+OK,
1/30/2006, 11:03:18, SMTPSVC1, SERVER, -, 1101, 0, 4, 0, 0, RCPT, -, TO:<[email protected]>,
1/30/2006, 11:03:20, SMTPSVC1, SERVER, -, 1622, 0, 22, 0, 0, -, -, [email protected]+,
1/30/2006, 11:03:20, SMTPSVC1, SERVER, -, 1622, 0, 4, 0, 0, BDAT, -, 93996+LAST,