MSI 990FXA-GD80 No Post

jasonr2000

jasonr2000

jasonr2000

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5 Dec 2011
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UK, Wales,
hi guys ive got the motherboard as in the title

its an am3+ board

AMD CPU = HDX720WFK3DGI
Ram Kingston HYPER X = KHX1333C7D3K2/4G X 4 but tried with a single stick and same thing
Mobo 990FXA-GD80

now for some reason at all i cant get it to post

its getting stuck on debug code 62

anybody know what could be wrong ???

ive got no other board to try the ram and cpu in to see if they are whats wrong as my current setup is DDR2

thanks for any help

jason
 
Hi and welcome to the forum.

I assume you've connected the 24 pin and 8 pin power cables to the motherboard?

Fitted the motherboard standoffs?

Also over tightening the CPU cooler screws can warp the motherboard and affect the RAM slots.

Try loosening the 4 screws securing the cooler waterblock/pump to the motherboard a turn or two.
 
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Check the power cables first (24pin and 8pin).

And then yes, the CPU one.

Loosen the 4 screws securing the H50 block/pump to the motherboard a turn or two.
 
hi again checked both power cables and they are connected securely

also loosen the screws a turn or two

and still the 62 error is there any other ideas ??

the part that baffles me is ive built my fair share of intel boards but now im moveing to amd
im having no luck
 
Try single memory module in various slots and try a CMOS reset.

(ps: Your sig is to big, max 4 lines of text ;))
 
thanks RJC will correct that

and ive put all the modules in on there own and still get stuck at 62 but if i reset the CMOS it goes through the motion and then does an extra number ie 67 and goes back to 62

im starting to think the board maybe is at fault :( if thats the case im s*****d lol
 
There's no detailed list of the codes in the user manual but Code 62 may be connected to the Direct Memory Access controller.

If you've tried all the sticks of RAM in all the slots then it's unlikely you have 4 faulty sticks of RAM.

But the issue could well be to be RAM related.

I suggest you reduce the system to the minimum components and try again.

The AX1200 is fully modular so ensure the power cables are secure at both ends.

To rule out the CPU cooler causing an issue perhaps remove it and just fit the AMD stock cooler if you have it.
 
i agree with u on that there aint

ive replaced the stock cooler and checked both ends of the psu and all seem fine to me

ive also been told it could be a bios issue as my current bios on the board is an old version do u think that could be true ??

ive got 1 stick of kingston ram in there now at 1.5v

1 Nvidia 9800 GTX+ in there
and stock cooler attached to the cpu

and its still jumping back to the error 62

any other ideas as im thinking my board is at fault and i dont want to spend another load of money just to get another one

thanks again

jason

one more question should all the led's at the top by the ram be lit ??
as according to the manual they represent the power phase modes
 
I've no idea about the LED's.

As you say they represent the power phases but I don't know if they should all light up during the POST process or if they light up as more power is drawn when the processor is stressed.

What do the LED's on your board do?

The processor you have was discontinued early in 2010.

As the processor is compatible with the motherboard, which hasn't been out that long, I would think it would work with whatever BIOS version the motherboard has.
 
all the ones up the top are for NB power phase and cpu power phase and all light up and stay lit dont blink or anything there is 2 by the ram slots that also both light up if all ram slots are populated but the second one does blink

the only part that changes when on is the debug led that goes through a few numbers and then gets stuck at 62
 
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i looked on the msi website and it says my cpu needs bios 7640vB5
and the mobo has 7640vB2 on there when i got it so do u think thats why its not booting ?
 
jasonr2000 said:
i looked on the msi website and it says my cpu needs bios 7640vB5
and the mobo has 7640vB2 on there when i got it so do u think thats why its not booting ?
Click to expand...

It says that for every CPU so I don't think you can read too much into it.

If every CPU needed version 7640vB5 then the motherboard wouldn't work with any CPU using an earlier BIOS version.
 
ok u are correct if that was the case none of them would work

ive just had a look at the description from where i got the CPU and it says the following in there

AMD PHENOM II 720 B73 X3

now does the B73 actually play a part here ??
 
I'm no expert on AMD CPU's having used Intel for the last few years.

The product number you quoted originally (HDX720WFK3DGI) is the AMD Phenom II X3 720 (possibly a Black edition with an unlocked multiplier).

The AMD Phenom II 720 B73 X3 would appear to be what is termed a "Business Class" model and has a product number of HDXB73WFK3DGI.

HDZ720WFK3DGI is on the supported CPU list for the motherboard and HDXB73WFK3DGI isn't but I can't see any difference between the processors other than one may be a black edition.

From a bit of Googling I don't think the Business Class processors were sold in the retail channels just in bulk to system builders such as Dell and HP.

Edit

I take it this is a second hand processor?

The memory controller is on the processor so potentially that could be the cause of memory problems.

Or , as it would seem to be a processor not sold in retail channels, perhaps it isn't compatible with the motherboard (just guessing here).

One way to find out would be to buy the cheapest processor you can find from an online retailer, have it delivered, try it in the motherboard and then return it for a full refund under the Distance Selling Regulations.

All it would end up costing you is the postage to return it.

If the new processor works you can update the BIOS to the latest version and then try the old processor again.

If the old processor still doesn't work you'll know it's faulty or just incompatible with the motherboard.

Alternatively if the place you bought it from allows you to return it then do so and get something else.

I believe the Distance Selling Regulations also apply to second hand goods as long as they were bought from a business seller.
 
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ok well ive just pulled the CPU now to correct myself and it says the following on the chip = HDX720WFK3DGI

now in my conclusion doesnt it only bring up the AMD Phenom ii x3 720

not the B73 one ??

maybe im wrong i dunno lol
 
jasonr2000 said:
ok well ive just pulled the CPU now to correct myself and it says the following on the chip = HDX720WFK3DGI

now in my conclusion doesnt it only bring up the AMD Phenom ii x3 720

not the B73 one ??

maybe im wrong i dunno lol
Click to expand...

If that's the code on the processor then it would appear not to be the B73.

See my edit above regarding trying a different processor or returning this one.

It would seem you can ignore the parts about the B73 version.
 
i just seen your post

so after all that it could possibly be the CPU

now if i get an FX chip is it going to work without a bios update by any chance ??

as i was thinking of getting the FD4100WMW4KGU

and returning this processor as the seller accepts returns
 
The Bulldozer FX processors were only launched around mid October.

Your BIOS is from July so I'd say there's a good chance it may not support them.

Having seen what a slating Bulldozer has received in most reviews, and on this forum, you may be better of with a Phenom II anyway.

That's not a question I have sufficient knowledge to answer so if you're considering it perhaps start a thread in the CPU section along the lines of "Processor Choice: AMD Bulldozer FX-4 Quad Core 4100 or AMD Phenom II X4 Quad Core 960T Black Edition".

I chose those 2 as it's the Bulldozer model you referred to and a similarly priced Phenom II. Just change it to whatever you're considering.

You can also get the AMD Phenom II X6 Six Core 1055T "95W Edition" for £125 with a free copy of Deus Ex: Human Revolution

Edit:

Perhaps forget the 6 core, for some reason it doesn't appear on the supported CPU list though I don't know why it wouldn't be supported :confused:
 
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ok ill just pick up a cheap sempron first to test the board with if all goes ok with that
then ill consider getting a better chip
as i dont wanna splash out on a new board incase its the actuall cpu
 
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