MSI GEFORCE RTX 3080 VENTUS 3X OC Problems

Alex J · 22 Sep 2020 at 11:47

So i recently recieved my MSI GeForce RTX 3080 Ventus 3X OC and i'm getting crashing problems with it. So basically when im in game within the first few seconds of playing it crashes (not Blue screen crashes out of the game) and i believe the problem is the factory overclock is too high, as the core clock speed boosts all the way up to 2010Mhz in game and as soon as it reaches that speed it crashes. It does this in all games. The only way i can fix this problem is by downclocking the core clock in msi after burner. Another thing that is strange is that MSI stated that the normal clock speed is 1440Mhz but it never goes that low even in idle, and the boost clock is 1740Mhz and that is the speed it sits at in idle. But as soon as you go in game its starts overclocking itself upwards towards 2010Mhz and crashes itself. I use no auto overclocking software of any kind, and haven't tried to overclock it once. the only thing i have done is downclock it to make it actully work in game. i am also using all the lastest Nvidia Drivers. Anyone have any ideas ?

GPU: MSI GeForce RTX 3080 Ventus 3X OC
CPU : i7 8700k Delid 5ghz
MOBO: msi z370 pc pro
corsair 2400mhz ddr4
PSU: tx750m
Driver: 456.38
Driver type: DCH

Nilithym · 22 Sep 2020 at 11:53

Hi, If you have the Dragon Centre software installed, try uninstalling that. Do you have the 8 pin power daisy chained off one cable? (check that).

And of course make sure latest driver is installed (456.38) @ tow

Setras · 22 Sep 2020 at 11:54

You could try disabling RTX voice from the system tray (right click and exit). I have found that this locks the card mem to max speed available and the clock to base speed and has cause me some stability issues with MS2020 (currently using RTX 2070).

turbot1984 · 22 Sep 2020 at 11:57

Alex J said:
So i recently recieved my MSI GeForce RTX 3080 Ventus 3X OC and i'm getting crashing problems with it. So basically when im in game within the first few seconds of playing it crashes and i believe the problem is the factory overclock is too high, as the core clock speed boosts all the way up to 2010Mhz in game and as soon as it reaches that speed it crashes. It does this in all games. The only way i can fix this problem is by downclocking the core clock in msi after burner. Another thing that is strange is that MSI stated that the normal clock speed is 1440Mhz but it never goes that low even in idle, and the boost clock is 1740Mhz and that is the speed it sits at in idle. But as soon as you go in game its starts overclocking itself upwards towards 2010Mhz and crashes itself. I use no auto overclocking software of any kind, and haven't tried to overclock it once. the only thing i have done is downclock it to make it actully work in game. i am also using all the lastest Nvidia Drivers. Anyone have any ideas ?

What PSU do you have and how old?

Alex J · 22 Sep 2020 at 12:00

Hi i tried it both with and without the dragon center software installed, no difference. sorry i don't get what you mean by daisy chained off one cable. i have a two 6+2 pin pcie connections coming straight from the PSU with one cable

Alex J · 22 Sep 2020 at 12:02

turbot1984 said:
What PSU do you have and how old?

i have a brand new tx750m psu

Alex J · 22 Sep 2020 at 12:04

Setras said:
You could try disabling RTX voice from the system tray (right click and exit). I have found that this locks the card mem to max speed available and the clock to base speed and has cause me some stability issues with MS2020 (currently using RTX 2070).

i don't seem to see rtx voice in the sytem tray. the only programs from nvidia in the tray is the usual control panel and geforce experience

Alex J · 22 Sep 2020 at 12:06

Setras said:
You could try disabling RTX voice from the system tray (right click and exit). I have found that this locks the card mem to max speed available and the clock to base speed and has cause me some stability issues with MS2020 (currently using RTX 2070).

i tried it both with and without the dragon center software installed, no difference. sorry i don't get what you mean by daisy chained off one cable. i have a two 6+2 pin pcie connections coming straight from the PSU with one cable

Aaron Gibb · 22 Sep 2020 at 12:08

Alex J said:
Hi i tried it both with and without the dragon center software installed, no difference. sorry i don't get what you mean by daisy chained off one cable. i have a two 6+2 pin pcie connections coming straight from the PSU with one cable

thats a daisy chain! try using 2 6+2pin cables from PSU. another thing you could check if your card supports it is the status LED's on back plate near where the cables plug in. Good Luck man.

Jay85 · 22 Sep 2020 at 12:08

try upping the power target in msi afterburner and see if you can get it stable at default clocks.

roddypoddy · 22 Sep 2020 at 12:11

Two connections off one cable is daisy chaining,use two separate cables.

Alex J · 22 Sep 2020 at 12:12

Jay85 said:
try upping the power target in msi afterburner and see if you can get it stable at default clocks.

do you mean the power limit ?. if so it doesn't go any higer than 100%, which is weird as my old msi armor 1080ti could go above 100%

Alex J · 22 Sep 2020 at 12:13

Aaron Gibb said:
thats a daisy chain! try using 2 6+2pin cables from PSU. another thing you could check if your card supports it is the status LED's on back plate near where the cables plug in. Good Luck man.

thanks i'll give it a go

Alex J · 22 Sep 2020 at 12:13

roddypoddy said:
Two connections off one cable is daisy chaining,use two separate cables.

okay thanks will do

Alex J · 22 Sep 2020 at 12:28

So i tried it with two seperate pcie connections and still the same problem. when it hits 2010Mhz clock it crashes out of the game. i have a feeling the factory overclock is too high or wrong

Lokken86 · 22 Sep 2020 at 12:36

Could try downclocking the CPU instead and then try running the card at stock. If it works then your psu isn't strong enough.

Jay85 · 22 Sep 2020 at 12:39

Alex J said:
do you mean the power limit ?. if so it doesn't go any higer than 100%, which is weird as my old msi armor 1080ti could go above 100%

Hmm actually reading on abit its been reported some cards don't go above 100% as they're already at their limit.

VincentHanna · 22 Sep 2020 at 12:40

Alex J said:
So i tried it with two seperate pcie connections and still the same problem. when it hits 2010Mhz clock it crashes out of the game. i have a feeling the factory overclock is too high or wrong

But did you try using seperate cables from the PSU?

Alex J · 22 Sep 2020 at 13:01

VincentHanna said:
But did you try using seperate cables from the PSU?

yes i tried two completly seperate cables from the PSU

Alex J · 22 Sep 2020 at 13:02

Lokken86 said:
Could try downclocking the CPU instead and then try running the card at stock. If it works then your psu isn't strong enough.

i tried downclocking the CPU too but didnt seem to make any difference