MSi GS70 Stealth - help needed

davisdavid · 5 Nov 2015 at 22:12

Hi guy's, my laptop has just gone a bit poorly on me. I think it was plugged into charge yesterday but when I came home all the clocks had reset in the house meaning that we must have had a power cut or surge mid afternoon. The laptop worked fine last night, I just came on the ocuk forum and checked footy news.

Tonight however it had a moment and just refused to play when I was downloading on steam. Couldn't open task manager or device manager so rebooted but it just got stuck on boot up. Did a hard reset by holding power down for 60 secs, got to the Windows recovery screen but tried recovery and restar and both result in being stuck on msi boot screen.

Finally I've just noticed the power led flashing amber constantly so I'm assuming either the battery or motherboard is broke.

Has anyone had a similar issue with msi laptops? I'm conscious my 2 year warranty will be void as I took it apart in the summer to reapply the thermal paste they apparently applied sparingly during manufacturing.

Specs are MSI GS70 Stealth, Intel® CoreTM i7-4700HQ Quad Core Processor, 17.3" Full HD Screen, Microsoft Windows 8 64-bit, 16GB DDR3 RAM, 2x 128GB Super RAID SSD + 1000GB HDD, Dedicated GTX 765M 2GB Graphics.

On a side note does anyone know if you can find records of power cuts in your area should I have to go through home insurance route in the next few weeks?

Thank you.

madmecca1975 · 5 Nov 2015 at 22:38

if I was you I would get In touch with msi through there page where you register your laptop with them they have just helped me with my new gs70 they were very helpful.
if your not bothered about wipeing it press f3 on boot to go into factory reset

davisdavid · 5 Nov 2015 at 22:43

madmecca1975 said:
if I was you I would get In touch with msi through there page where you register your laptop with them they have just helped me with my new gs70 they were very helpful.
if your not bothered about wipeing it press f3 on boot to go into factory reset

Yeah I'll get in touch with them but as I said as I've dismantled previously the warranty may be void

madmecca1975 · 5 Nov 2015 at 22:49

I think its a case of as long as you don't break anything when stripping it down. i have just asked there support the same question and waiting on a reply as i can put two more msata in it but don't want to do it till i get it in writing

davisdavid · 5 Nov 2015 at 23:29

I've managed to restore it and reset the battery. The only issue now is that I've lost windows 10 pro and it's reverted back to windows 8 :mad:

madmecca1975 · 5 Nov 2015 at 23:54

If you upgraded it just re download it from Microsoft it will be still registered

ollies · 17 Sep 2016 at 10:05

Sorry to resurrect such an old thread, but davisdavid what did you do to restore the laptop and get it working? I am having the same problem of not booting past the MSI logo with my MSI GS60 2PE.

LEK-89 · 18 Sep 2016 at 14:28

ollies said:
Sorry to resurrect such an old thread, but davisdavid what did you do to restore the laptop and get it working? I am having the same problem of not booting past the MSI logo with my MSI GS60 2PE.

I had this problem with my old GS70 and I've read online it's to do with a Window Boot Manager boot loop. First of all do another hard reset / hard power down with the power cable unplugged.

Remove the panel underneath the laptop to gain access to the SSD & remove it. Boot the laptop with the SSD unplugged and see if it boots (in my case it did, it went straight into the BIOS). Power down & replace the SSD and see if you can boot into the BIOS again, load setup defaults before then rebooting - you should be good to go again.

Liam.

ollies · 18 Sep 2016 at 15:41

Thanks for the reply LEK. I haven't removed any parts or anything, as I've been able to get hold of a Win10 bootable USB and ran a repair off that, which has now allowed me to boot properly. Will see how long this lasts.