MSI GT72-6QF poor performance?

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26 Jan 2016
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Hey guys,

I've recently bought the above laptop, specs;
i7 6700HQ 2.6Ghz
GTX 970M 3GB
16GB RAM

Only managed to play a couple of games up until now, but haven't been that impressed so far.

Grey Goo runs at around 20-25 fps on lowest settings. (Noticed in the msi dragon centre that the cpu was running in the high 90%, is this the cause?)
Xcom - enemy Unknown - around 20-30fps in game on medium settings

Is this to be expected? I have made sure it is using the the GTX and not integrated graphics. I got a free copy of the new tomb raider game with this GPU however judging from the above there's no way it will run that I wouldn't have thought..

Thanks in advance!
 
You may need to look at power settings, ensure laptop is set to maximum performance.

Also make sure the games have been white listed via either Nvidia gaming experience or the Nvidia control panel.

You can set the GTX 970M to be always on via the Nvidia control panel and global settings.

Also ensure you have the latest Nvidia drivers.
 
Thanks guys,

I have updated the drivers via GEForce experience so I know they are updated, and have all power settings set to max (high performance and sport).

I didn't think this was normal so thanks for clarifying! I must be missing something still. Anything else I can check?
 
GPU should be 100-99% as this means it is being fully utilised. the CPU "should" not be at 100% as this could/would cause a bottleneck. As in it is unable to feed the instructions quick enough to the GPU as it draws new frames.
 
Did some Googlefoo and it suggests that for XCOM Enemy Unknown. A DLC for it (if you have it, Enemy Within) pre selects the iGPU instead of the dGPU, this could be causing the low FPS for that game, and also Grey Goo was "rushed" out and causes issues with GTX970's let alone a GTX 970M.
 
Thanks for the info mate.

Something very weird happened tonight. I was playing Diablo 3 (one of the only games to run "ok" at 45-60fps on max). I got to a part after about 20 minutes and started AOEing a bunch of mobs, which must have stressed out the graphics a bit. The fans kicked in on full blast and my fps shot up to 150. After I was done it stayed there. The fans calmed down and the fps/performance was still a million times better.

I closed Diablo and opened the above games to test those, and they all run a lot better now. Grey Goo has gone up to 70-90fps, and xcom anywhere from 100-250. All on max settings.

I restarted the laptop and it stayed the same. Now, I moved up stairs after a while and unplugged my laptop. I was in a game at the time and the fps dropped from 150 to 25. I have already changed the battery boost in nvidia GeForce to 60 (up from 30), so can't think why else this would be.

Once plugged in again it stayed at the 25fps until i rebooted, then it rose quite a bit but not by the standards it was previously. Around 70-80% of the max fps mentioned above. The battery system tray icon said something like "97%, plugged in not charging". Does it only charge when it gets to a certain %? I gamed for a while and when I closed the apps it still said "97%, plugged in not charging". Wtf :/

Anyway, hopefully it has magically fixed itself as I haven't changed anything since i was getting low peformance. It was plugged in at times then, too.

Very, very bizarre.
 
What you are seeing is "normal" behaviour. When running on battery alone certain settings take hold so it will attempt to conserve battery life over providing performance. In the case of the GPU, take a look in the GeForce experience and you'll find a frame limiter for battery operation.

The thing that is not necessarily apparent and may not be intentional is that once you have run on battery only and played a game with these settings in place, plugging in to mains may not "unlock" the frame rate and performance without a reboot whilst plugged in.

Also worthy of note for more demanding applications is hybrid power. If your battery is over a certain percentage of charge the laptop will reinforce mains power with the battery when required.

Edit: ...and yes, the laptop will not charge the battery until it is below a certain percentage, though off hand I can't recall exactly what that is.
 
What you are seeing is "normal" behaviour. When running on battery alone certain settings take hold so it will attempt to conserve battery life over providing performance. In the case of the GPU, take a look in the GeForce experience and you'll find a frame limiter for battery operation.

The thing that is not necessarily apparent and may not be intentional is that once you have run on battery only and played a game with these settings in place, plugging in to mains may not "unlock" the frame rate and performance without a reboot whilst plugged in.

Also worthy of note for more demanding applications is hybrid power. If your battery is over a certain percentage of charge the laptop will reinforce mains power with the battery when required.

Edit: ...and yes, the laptop will not charge the battery until it is below a certain percentage, though off hand I can't recall exactly what that is.

Thanks for the comments. I can only assume this is what was happening as the issue hasn't been prevalent since, and that the machine needed a reboot before committing to more processing power.

I have since ran a 3D MARK benchmark test and got very near where its supposed to be, and all seems to be running fine :)
 
Just a quick note:

Right-click on your game shortcut, select launch with nVidia Geforce processor. Sometime the game didn't put into the nvidia control panel list will cause launching with internal (Intel) graphic processor
 
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