MSI support?

[Nodiggidy123]

anyone got a telephone number for them? ive logged a ticket a week ago and had 0 response.

also it says this on the website.
"If you have an MSI component which is listed below and would like to apply for warranty service please return it to the place of purchase as MSI only gives technical support for these products" which only seems to apply to laptops.

the cards have a 3yr warranty but am i supposed to use ocuk?

 

[Nodiggidy123]

its a pair of rev1 r6950s purchased from ocuk

im getting a sudden loss of display when playing games. temps go up to high 80s in a antec 1200

its seemingly worse with vsync turned off (presumabley because the gpus are working harder?)

when it happens i hear the fans ramp up and it requires a system reset to work again.

if i run a custom fan profile. it doesnt seem to happen, are the cards overheating?

also i can seemingly run the heaven benchmark and i cannot recreate the fault.

im using a bfg branded 800w psu and rest of rig in my sig

 

[Nodiggidy123]

no component support number is available i'm afraid, we offer direct component RMA service if the reseller fails to carry out their duties but generally the reseller handles tech support nad RMA.

we offer phone support on notebooks and all-in-one PC but when you realise the primary difference between customers who require support on laptops and customers who build their own PC you will probably understand why this is the case.

tell me what the issue is, model, when bought and from whom

perhaps ocuk could update there support section to state this?