Multiple Vouchers

Simps · 27 Dec 2009 at 22:39

Is there any way to use more than one gift voucher in the check out on the main site please ?

ETNiES · 28 Dec 2009 at 00:28

Open a support ticket you will get a better response.

https://www.overclockers.co.uk/webnote.php

Simps · 28 Dec 2009 at 15:39

Done, Cheers.

PhillyDee · 28 Dec 2009 at 15:40

And post in the customer service forum at the bottom of the main forum page. May get a quicker response!

Simps · 29 Dec 2009 at 14:50

Done that and for anyone else that needs an answer to this.

You can only redeem them online and only 1 per transaction.
So I have 3 vouchers and want to buy 1 pre built system and cant use all the vouchers towards it.. Great !

Thanks for the replies also.

Rids · 29 Dec 2009 at 15:02

That seems a strange oversight / policy

Jason1973 · 29 Dec 2009 at 15:04

Si Lad said:
Done that and for anyone else that needs an answer to this.

You can only redeem them online and only 1 per transaction.
So I have 3 vouchers and want to buy 1 pre built system and cant use all the vouchers towards it.. Great !

Thanks for the replies also.

Seems strange, but thanks for the heads up, was going to save for my new build by buying vouchers so I wouldnt spend the cash.

w1llyg · 29 Dec 2009 at 16:20

Thats really is pathetic!

danb21t · 29 Dec 2009 at 16:52

ring them up when ordering and tell them you want to use ALL of your vouchers

arknor · 29 Dec 2009 at 16:56

shouldnt vouchers be as good as cash? seems ridiculous

PhillyDee · 29 Dec 2009 at 17:11

tbh, its probably a website limitation.

Uther · 29 Dec 2009 at 17:15

I would get in touch with them.I thought they would be as good as cash!
Rather pointless getting vouchers if there is that sort of limit on them!

Simps · 29 Dec 2009 at 17:25

I have been in touch and they said
"Thank you for your webnote.
Vouchers are only redeemable online and unfortunately you can only use one at a time."

That was after I asked if I could go in the store and use all 3 together (as I live quite close)

Uther · 29 Dec 2009 at 17:29

I would be annoyed if I had asked for vouchers instead of cash for christmas!

danb21t · 29 Dec 2009 at 17:32

wtf that is pooooooooor

if that is the case it should state that on their website under the product description.

BIGBC · 29 Dec 2009 at 17:44

That is a radiculous policy. I was going to suggest going in and using them to buy one larger voucher but doesnt sound like that will work out.

Id be seriously annoyed.
Maybe time to learn to build it urself and buy the components seperately?

Richie P · 29 Dec 2009 at 17:49

BIGBC said:
Maybe time to learn to build it urself and buy the components seperately?

Then he'd be paying three delivery charges - bit useless if the vouchers are a tenner each.

Seriously disappointing policy this. Fair enough if it's a website limitation, but at least accept a telephone order and sort him out. :mad:

Daegan · 29 Dec 2009 at 17:55

IANAL, but a little reading around suggests under The Unfair Terms in Consumer Contracts Regulations 1999 they may not be able to enforce it without it clearly being stated in the terms and conditions at the point of sale.

Simps · 29 Dec 2009 at 18:24

I had other gift vouchers for a fishing tackle shop and used them all together to pay for one item and added some cash and thought this was the general policy with all stores.
Not to worry. Thanks for all the replies though.

~Divine~Wind~ · 29 Dec 2009 at 18:31

Can't see any mention of the restrictions on the website.
No mention that you may only use x amount or x value of these on any specific orders.

Website limitation on order maybe, unable to accept their own vouchers on phone/in store :hmm:

Also Are gift vouchers allowed to carry an expiration date?

Multiple Vouchers

Can't type for toffee