My ASUS monitor came with an EU plug for UK use?

CCalum · 22 Apr 2020 at 21:32

Recently bought an ASUS VG248QG, but it has come with an EU plug rather than UK. What should I do? I could buy an adapter obviously but no idea if it will have the right power delivery?

Space Monkey · 22 Apr 2020 at 21:33

CCalum said:
Recently bought an ASUS VG248QG, but it has come with an EU plug rather than UK. What should I do? I could buy an adapter obviously but no idea if it will have the right power delivery?

Contact the seller and ask for the correct cable?

bremen1874 · 22 Apr 2020 at 21:55

It'll be one of these, a visual inspection will show you which. If the seller won't play ball they aren't expensive to buy. If you do buy one get a version with a 3A or 5A fuse, or change it yourself.

https://www.overclockers.co.uk/ocuk-value-uk-mains-to-c5-mains-lead-clover-leaf-cb-092-ok.html
https://www.overclockers.co.uk/koli...-1.2-5a-fuse-meter-mains-cable-cb-002-kk.html
https://www.overclockers.co.uk/ocuk-value-uk-to-figure-8-c7-1.8m-mains-lead-rb-298-cb-116-ok.html

If all else fails, cut the incorrect plug off and wire a UK plug on (assuming people can still do that).

Puppetmaster · 22 Apr 2020 at 23:26

Most monitors tend to come with both UK and EU plugs. Double check to make sure its not hidden in the box.

Sam__ · 22 Apr 2020 at 23:28

Space Monkey said:
Contact the seller and ask for the correct cable?

This. I'm sure they will be willing to send over the correct one.

CCalum · 23 Apr 2020 at 15:13

Space Monkey said:
Contact the seller and ask for the correct cable?

Lol, I wish, I bought it from Overclockers and they are impossible to contact.

CCalum · 23 Apr 2020 at 15:14

Puppetmaster said:
Most monitors tend to come with both UK and EU plugs. Double check to make sure its not hidden in the box.

100% not in there. They did supply a UK plug, but it goes to a 3 pin power connector (Kettle plug). The Monitor does not have this, it only has a DC connector for power.

CCalum · 23 Apr 2020 at 15:14

bremen1874 said:
It'll be one of these, a visual inspection will show you which. If the seller won't play ball they aren't expensive to buy. If you do buy one get a version with a 3A or 5A fuse, or change it yourself.

https://www.overclockers.co.uk/ocuk-value-uk-mains-to-c5-mains-lead-clover-leaf-cb-092-ok.html
https://www.overclockers.co.uk/koli...-1.2-5a-fuse-meter-mains-cable-cb-002-kk.html
https://www.overclockers.co.uk/ocuk-value-uk-to-figure-8-c7-1.8m-mains-lead-rb-298-cb-116-ok.html

If all else fails, cut the incorrect plug off and wire a UK plug on (assuming people can still do that).

Thanks, it looks like the clover one, will order that.

Space Monkey · 23 Apr 2020 at 15:38

CCalum said:
Lol, I wish, I bought it from Overclockers and they are impossible to contact.

Use the customer service sub forum at the top of the main forum page, you'll get through to a human

tescosss · 24 Oct 2022 at 22:29

CCalum said:
Thanks, it looks like the clover one, will order that.

Just ordered the same monitor and it came with no cables, i have clover cables at home but on mine it looks like the kettle plug would work as the clover ones havent worked, which one worked for you lol

Glanza · 25 Oct 2022 at 11:49

Space Monkey said:
Use the customer service sub forum at the top of the main forum page, you'll get through to a human

That takes you to the help section now, the full CS section has been removed.

OP: Was it a brand new or B Grade monitor you bought?

LuckyBenski · 25 Oct 2022 at 11:51

It was 2020...

SpellowHouse · 26 Oct 2022 at 09:59

What a ridiculous situation.