My 'Complaint' to McDonalds

.Ox. · 13 Apr 2011 at 12:30

What do people think of my 'complaint' I sent in to McDonald's. I haven't had a McDonald's in so long and they messed up my order a little bit, so I thought I would say something... in a nice way!

Enjoy.

Hello Paul

Just a quick one really and I am sorry to be hassling you with something that would no doubt have been sorted if I went back to the restaurant on the day.

Basically, a friend and myself went to the Blaydon drive thru on Sunday and I decided that I would try out one of the 1/4 pounder deluxe burgers WITH BACON.
We picked up our order, checked the items inside and drove off back to my friends house to eat the food in the sun in her garden. When we checked our orders we just looked at the items in their packaging, as I wouldn't usually check inside the burger itself until I was ready to eat it.

It was at this point, sat in the sun in the garden when I noticed that there wasn't any bacon nor cheese in my burger, as a man you can imagine how that feels. (pictures attached)
Because of it being a little trek away in the car and it was such a nice day, I decided I would make my complaint via email.

I know it seems petty, or at least I know I feel a little bit petty complaining about such an issue, but I am writing it out of principle.
Since I actually paid for those extra ingredients in my burger. And if this happened to enough people in one day, that is a nice little jump in profits for no extra work.
Or someone in the store could be hoarding bacon and cheese and selling them on to competitors!
Obviously I know this isn't the plan and it was just a simple human error, easy to make when you're trapped inside on such a nice day I guess.

I know that if I went back to the restaurant they would have no doubt swapped it over for a fresh burger, but by the time I factored in the petrol and time costs it just wouldn't have been worth it.

Is there any way you could compensate me for my losses with a voucher for some bacon and cheese please?

Kind regards,
Andrew Simpson

.Ox. · 13 Apr 2011 at 12:33

OldCoals said:
I would have binned that when I get to the word "thru."

Well if they spell it like that then that is the way I will put it in my email.

.Ox. · 13 Apr 2011 at 12:40

[FnG]magnolia;18893435 said:
It's an observation, not a complaint.

I will take that knowledge for future reference.

The main reason I put 'complain' instead of complaint was simply because I don't really think I was complaining.

.Ox. · 13 Apr 2011 at 12:42

NeverWinter said:
I hope you cleaned up after yourself so the employees of said establishment didn't have to.

Oh, wait...

I've already commented in that thread! I clean up!

.Ox. · 13 Apr 2011 at 13:45

Nitefly said:
If I worked for McDonalds and read that letter I'd probably be having a good laugh, it's clear that the OP was being light hearted about the whole thing and knew that the letter was silly.

My intention completely. I don't care if I don't get any bacon or cheese back. As long as that dude, who could be having a bad day gets a smile out of it.

merlin said:
You lack letter writing skills.

Oh dear, I'm sure I will live and my other skills will get me through life.

Next time I won't even bother posting anything. I just thought it would be nice to share, though I am glad some people seen the brighter side of it.

.Ox. · 14 Apr 2011 at 15:10

Gaygle said:
I'm having a great time thinking up of ridiculous complaints - complained to KitKat (nestle) and Tesco's already.

Do one for an egg company. Then if you get free eggs, find that persons car!

.Ox. · 14 Apr 2011 at 15:35

Six6siX said:
Why?

Gaygle had a thread about some ****s that egged his car.

.Ox. · 14 Apr 2011 at 15:55

Gaygle said:
Left horrible scratches when it impacted the bonnet. I think an egg company is next on my hit list.

Car company? Could pay off.