my friend cant open a certain web page

lanzarobbie · 13 Apr 2011 at 08:40

Hi i my friend cant load a certain webpage, ive tried and it works from my house, it used to work for him but not anymore.

The only change is his router a few months ago, i dont know weather it is that stopping it.

hes tried in chrome and ie

Anyone got any ideas?

Thanks

lanzarobbie · 13 Apr 2011 at 08:48

how do you do that?

Reboot the router?

lanzarobbie · 15 Apr 2011 at 07:23

ive pinged the site on my pc , this is the ip 82.223.137.159

but the request timed out? But the website works?

sent 4 received 0 lost 4

ill try my friends

lanzarobbie · 15 Apr 2011 at 08:56

okay it came back Please check the name and try again." then DNS is likely to be the cause.

Ive added dns manually from isp and its working.

thanks a lot.