This is really gonna sound silly but this is what has happened & before I get asked have I tried filters, wiring & routers I have so I'll give you a run down of when & how things started.
In Feb I deceided to have a bright idea & get interleaving switched off, well gaming was fine & fast with a nice low ping for about a week then I started to get packet errors (I should state t was recomended to have Interleaving off to increase my line sync rate). I had to contact bt tech help to get it put back to auto & my packet loss went away & I no laggy gameplay
pings went up though but atleast I could play.
My nice connection continued & I was happy till a letter dropped through the door from BT stating that the price would decrease to £25 per month so I rang & enquired about it, sadly it's lies & if I I wanted it I'd have to have another 12 month contract. I was also offered BT vision so I said yeah go on I'll have that!!! silly me new contract & I had to use the hub!!!! oh well I thought & continued happily until *** day of the vision install when everything went down hill.
1. QOS not switched on for vision
2. Line speed had dropped from 4.5mb to 2mb & was not able to recieve Vision on them stats
3. interleaving had been switched off again
well a few phonecalls later & after about a week or so all had been sorted & things worked fine until I got a call from bt line faults/bt india saying they had turned interleaving off again..... grrrrrrrrrrrrrr
My gaming again suffered so did some of my downloads as they corrupted, I again requested it to be switched back to auto but since it has been switched back on my line has been a disgrace & no matter what member of the team speak to me the suggest different but the same things like clear my cache & check the wiring & all I want to do is rip the throats out but I politely say I've done that how can that help & the suggest an engineer, sadly I have to say I've had one & there are no fault in the house wiring. I'm back to square one as bt line faults again rang on friday gone & asked to turn interleaving off, what the hell its buggered anyway........ line is still *** same & over the weekend I've been lucky to get 90k on a dl from most sites.
I'm supposed to get a call back from linefaults in the morning between 8 & 11am to tell me of their progess or shall I say having a nice weekend off its been suggested by one tech support that its my external wiring & that it can degrade, this is possible but not instantly & why not a line switch like its possible or even a new line as its a service. The engineer suggested a lift & shift but this has not done a thing & things need to be escellated higher but not even the chairmans office has helped.
kit used
netgear 834g and a GT
voyager 2091/2100
white elephant (homehub)
all the routers do the same only the voyager shows the hec errors & how many are uncorrected
It has also been suggested that is could be my pc/drivers but this cant be *** same on 3 pc's & 2 laptops & they are not running wireless at the time of tests.
Games in question are steam based games cs/css/dods/cz
as I'm running a tft I had vsync on as I dont like tearing and it smoothed things out... games in test run fine offline & not stutter but online they appear to skip a frame or 2. tested with another monitor a crt & it was *** same. oh well I'm going demented & need to fine someone with the same issues & have they sorted them or did a move to another isp sort it?
Kev!
In Feb I deceided to have a bright idea & get interleaving switched off, well gaming was fine & fast with a nice low ping for about a week then I started to get packet errors (I should state t was recomended to have Interleaving off to increase my line sync rate). I had to contact bt tech help to get it put back to auto & my packet loss went away & I no laggy gameplay
pings went up though but atleast I could play. My nice connection continued & I was happy till a letter dropped through the door from BT stating that the price would decrease to £25 per month so I rang & enquired about it, sadly it's lies & if I I wanted it I'd have to have another 12 month contract. I was also offered BT vision so I said yeah go on I'll have that!!! silly me new contract & I had to use the hub!!!! oh well I thought & continued happily until *** day of the vision install when everything went down hill.
1. QOS not switched on for vision
2. Line speed had dropped from 4.5mb to 2mb & was not able to recieve Vision on them stats
3. interleaving had been switched off again
well a few phonecalls later & after about a week or so all had been sorted & things worked fine until I got a call from bt line faults/bt india saying they had turned interleaving off again..... grrrrrrrrrrrrrr
My gaming again suffered so did some of my downloads as they corrupted, I again requested it to be switched back to auto but since it has been switched back on my line has been a disgrace & no matter what member of the team speak to me the suggest different but the same things like clear my cache & check the wiring & all I want to do is rip the throats out but I politely say I've done that how can that help & the suggest an engineer, sadly I have to say I've had one & there are no fault in the house wiring. I'm back to square one as bt line faults again rang on friday gone & asked to turn interleaving off, what the hell its buggered anyway........ line is still *** same & over the weekend I've been lucky to get 90k on a dl from most sites.
I'm supposed to get a call back from linefaults in the morning between 8 & 11am to tell me of their progess or shall I say having a nice weekend off
its been suggested by one tech support that its my external wiring & that it can degrade, this is possible but not instantly & why not a line switch like its possible or even a new line as its a service. The engineer suggested a lift & shift but this has not done a thing & things need to be escellated higher but not even the chairmans office has helped.kit used
netgear 834g and a GT
voyager 2091/2100
white elephant (homehub)
all the routers do the same only the voyager shows the hec errors & how many are uncorrected
It has also been suggested that is could be my pc/drivers but this cant be *** same on 3 pc's & 2 laptops & they are not running wireless at the time of tests.
Games in question are steam based games cs/css/dods/cz
as I'm running a tft I had vsync on as I dont like tearing and it smoothed things out... games in test run fine offline & not stutter but online they appear to skip a frame or 2. tested with another monitor a crt & it was *** same. oh well I'm going demented & need to fine someone with the same issues & have they sorted them or did a move to another isp sort it?
Kev!