Yeah, i'm not knocking the guy - he asked what he should address me by and remembered it, kept apologising and thanking me whenever he was away from the phone for 10 seconds or more. In the middle of the call he asked me to check my ADSL filter and i accidently disconnected the phone, within a minute he called me on my mobile, so good stuff and i didn't want to be rude.
Anyway, i ran speedtest and was getting 0.47mb, ran it on my Mums computer and saw she was getting 5-6mb, so i switched to a different ethernet port and now i'm getting 5-6mb. Maybe all it was down too is one of the ports being ****ed on the Homehub2. Hopefully it doesn't start randomly not working again now.