My laptop playing up!! help please

S.A.S · 2 Feb 2009 at 15:29

i have a samsung q45 running vista 32 bit homep

when i turn it on it loads to the welcome screen of vista, then just stick on a blue screen with the arrow in the centre, if i hard power it off and back on again, everything will load, but no programs will respond (the only program that does fully work is google chrome), and when i go to shutdown the pc it stick on the logging off screen and won't budge?

it does boot and work fully every 25-30 hard power on and offs. so i managed to virus scan and nothing was found.

i have important work on there, and some family photos.

artaxerxes · 2 Feb 2009 at 15:33

Pop the disk out and into an external caddy... then backup everything you need. Then nuke and pave.

J.B · 2 Feb 2009 at 16:21

Sounds like somethings gone wonky with your windows install. Easiest thing to do would be to nuke it.

S.A.S · 2 Feb 2009 at 16:51

but it worked flawlessly for over about a year.

could it have corrupted?

i suppose i will have to nuke it, but i have no external caddy, so i cant back up!

Liquidfox · 2 Feb 2009 at 16:55

Try and back things up over a network

Connect to the same network & workgroup (last one not always necessary)
On remote machine:
Goto Start
Run
\\machinename\c$
Enter credentials of laptop
Pull everything from it

artaxerxes · 3 Feb 2009 at 14:12

External caddy is 2.50 off fleabay.

Laptop HDD to desktop HDD adaptor is £2.50, backup in your desktop.

How much is your data worth to you?

Reinstalling windows might work, but the drive itself might be fubared.