basically for over 2 weeks now my internet has been diabolical. i mean rly bad, i cannot play online games and cant even speak on vent.
i have ofc been ringing virging a lot during this week and they kept saying everything was fine and nothing wrong there end, i know for a fact it isnt my end as ive tested pretty much everything (please give anything you may think will help btw).
anyway i got an engineer out today and he checked the cabling and added a "cable simulator" to my modem, this apparently keeps the levels correct. and they said this is all they can do. he said its because in my area is a lot of students downloading, now dont get me wrong that is fine. but when my net is pretty much unusable, even at ANY time of the day, and even when a guy on the phone few days ago said that my areas usage was only 52% (had bad internet then)
now please help me try to fix this problem as i am extremely annoyed.
thanks
i am with virgin on there 10 meg service btw
i have ofc been ringing virging a lot during this week and they kept saying everything was fine and nothing wrong there end, i know for a fact it isnt my end as ive tested pretty much everything (please give anything you may think will help btw).
anyway i got an engineer out today and he checked the cabling and added a "cable simulator" to my modem, this apparently keeps the levels correct. and they said this is all they can do. he said its because in my area is a lot of students downloading, now dont get me wrong that is fine. but when my net is pretty much unusable, even at ANY time of the day, and even when a guy on the phone few days ago said that my areas usage was only 52% (had bad internet then)
now please help me try to fix this problem as i am extremely annoyed.
thanks
i am with virgin on there 10 meg service btw