My New Z5500 faulty?

Jameshill675 · 5 Apr 2007 at 14:57

I have just received my Z5500's today tested them with both by DVD player(coax) and Pc (optical) also with PC but they keep cutting out.

I get strange hissing sounds and the sub keeps beating like some strange interference.

Are my speakers broken?

When i turn the power off then back on they work again for random amount of minutes.

I am contemplating sending them back but i don't know if there is something i havn't done?

I have double checked all connections.

Jameshill675 · 5 Apr 2007 at 15:20

Now they have just cut out altogether and have no power!I can't even get them to turn on!

Jameshill675 · 5 Apr 2007 at 15:31

Not very happy, waited 10 days for them. Took an hour to set up and nothing goes right!

Sending them back RMA now.

Jameshill675 · 5 Apr 2007 at 16:01

Well I waited 5 days for delivery and 5 days till pay day.

Jameshill675 · 6 Apr 2007 at 01:10

How are you guys sending your's back?

Courier?

I was fed up after 3 hours with mine. In the end I had now power at all!

Mine is all packed and ready to be sent back. Going to get a refund and get a AV receiver plus speakers.

Jameshill675 · 6 Apr 2007 at 12:11

"If your items are faulty on arrival, you have 28 calendar days in which to inform us of the fault (please note that for our business customers, this is 14 calendar days). Items should be returned in their original packaging complete with all accessories and documentation. Once we have verified the fault, we'll issue a replacement or full refund to you via your original payment method and reimburse your reasonable return carriage costs. We test returned items, and if a returned item is found not to be faulty by our technicians we will return the item to you, in this instance you will be liable for the return carriage. "

That what my e-tailer says.

Looks like I have to pay for P&P and then get reimbursed.

Jameshill675 · 10 Apr 2007 at 10:55

Sending mine back today or tomorrow.

Requested a refund, also I am going to go for a 2.1 set.

Anybody have any recommendations?

Think people rave about the aego 2.1's?

Jameshill675 · 12 Apr 2007 at 11:36

Okay, so the Z5500's are now back with the e-tailer and my refund is due through. I think I am going to order the Aego M 2.1's as they come highly recommended.