My phone is eating money - help

SexyGreyFox · 22 Feb 2006 at 20:24

I had a 6630 on the 3 network on December 22nd and put £30 on it.
Since then I've made about 6 very quick calls to landlines and sent about 10 texts (I'm not a heavy phone user). Today I've found that all my credit has gone :eek:

It just so happens that its exactly two months since I bought it and my mate reckons I might not have read the small print that says the £30 only lasts 2 months - possible?

The other thing is that it has a Planet 3 button on it and I have browsed but not gone anywhere that says it costs to go any further.

Could my phone be buggered, or could it be talking to the internet without me knowing and if so how do i remove it?

Thanks

SexyGreyFox · 23 Feb 2006 at 00:25

atpbx said:
You've answered your own question, its "3".
Whatever happens will be entirely random.

Is that just a poke at 3 or is there a solution where I can turn something off?

Must admit that Dolph's answer might be correct.

SexyGreyFox · 23 Feb 2006 at 07:01

Mackass said:
With Three, you're behind a 'walled garden' unless you pay £15 (I think) to enable you to access websites outside of Three.

I haven't accessed any websites.
I only touched the Planet 3 button once.
Can I turn it off?

SexyGreyFox · 23 Feb 2006 at 17:57

Raptor said:
Yep, You're credit has expired. 3 are not good if you are a low user PAYG.

I fully explained my needs to the salesman in Carphone Warehouse that £5 should last me all year and he never told me that I would have to keep feeding it. I can accept that I didn't read the small print (perhaps) about 60 days useage (maybe) but are you saying that if I put £10 in that even though I don't use it theres a chance it could run out? If so I'm straight back up to Carphone Warehouse.

SexyGreyFox · 23 Feb 2006 at 20:23

Just been on the phone to a very nice <insert country> assistant.
I told her what I expected from 3 and how I use my phone.
She confirmed that my original £30 was for 60 days and that 3 do a range of cards to suit everybody's needs including the Top-Ups which she obviously tried to sell.
I need a £10, £15 or £20 'single cash credit card' and that will not expire but I will have to make a call within 6 months to keep on the network.
Pressing the Planet 3 button will not cost me and I will be told if anything is going to cost me before I press anything.
Sounds all good to me now.

Thanks