my psu is dead

paradisiac · 19 Jan 2010 at 14:27

ok went to turn on my pc and nothing, fitted a spare, rubbish psu and its loading fine (cant use my 9800 but still). who is my warrenty with, antec or ocuk?

pastymuncher · 19 Jan 2010 at 14:29

If it's a year old or less the warranty is with the retailer. If it's over a year old then it's with Antec.

paradisiac · 19 Jan 2010 at 14:31

i pruchased it on dec 26th

Maniacfest · 19 Jan 2010 at 14:34

send a webnote to the OcUK team and they will sort you out!

Admiral Huddy · 19 Jan 2010 at 14:38

Always a good idea to contact the shop. You loose nothing by asking:

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vti_786 · 19 Jan 2010 at 14:42

an antec PSU bust within a month, wow

paradisiac · 19 Jan 2010 at 14:45

Admiral Huddy said:
Always a good idea to contact the shop. You loose nothing by asking:

Sales - UK 0871 910 910 1
Sales - International +44 871 910 910 1
Support - UK 0871 910 910 2
Support - International +44 871 910 910 2
Systems Support - UK 0871 910 910 3 (Mon-Fri only)
Systems Support - International +44 871 910 910 3 (Mon-Fri only)

Calls from UK landlines cost 10 pence per minute. Call charges from mobiles and international numbers may cost more.
Lines open 8.30am to 5.30pm Monday to Friday and 9.00am to 5.00pm Saturday (except systems support)

cheers, once i get off the phone to sky will give them a ring.
did post in the ocuk sales support bit, but no reply and want to get it sorted asap.

Nullvoid · 19 Jan 2010 at 15:00

vti_786 said:
an antec PSU bust within a month, wow

Because they still produce such terrible PSUs right?

paradisiac · 19 Jan 2010 at 15:01

well what can i say, i was fearing the worst, but nope, answered the phone very quickly, was very nice, and issued me an rma number. so lets hope it doesnt take too long for it to be tested, as im stuck with a nvidia 7 series gfx card til then

R088ieS86 · 19 Jan 2010 at 15:04

Saying that the 7600GT runs crysis.....

paradisiac · 19 Jan 2010 at 15:16

its a 7200GS

R088ieS86 · 19 Jan 2010 at 15:19

Ouch, solitare it is!

paradisiac · 19 Jan 2010 at 15:23

not worried too much as at the moment i want to try and get my temps down, so dont need the gfx card for that, just hope it is the psu as dont want to shell out £7 to post it and £10 for a return to still have no working system.

Admiral Huddy · 19 Jan 2010 at 16:25

paradisiac said:
well what can i say, i was fearing the worst, but nope, answered the phone very quickly, was very nice, and issued me an rma number. so lets hope it doesnt take too long for it to be tested, as im stuck with a nvidia 7 series gfx card til then

See - it pays to talk!

paradisiac · 19 Jan 2010 at 16:36

Admiral Huddy said:
See - it pays to talk!

yeah cheers for that. very helpfull people on the other end of the phone too. excellent aftersales support in my opinion. just hope it doesnt take too long before i get it back.

paradisiac · 20 Jan 2010 at 15:18

well ocuk have it now and its status says its being tested. roughly how long does it normally take for an outcome?

setter · 20 Jan 2010 at 15:23

R088ieS86 said:
Ouch, solitare it is!

Same here, currently rocking a 7300gt, tried cod4 on lowest possible res/settings., was slower than a slideshow, sooner i get my gtx 280 back the better.

paradisiac · 20 Jan 2010 at 15:24

setter said:
Same here, currently rocking a 7300gt, tried cod4 on lowest possible res/settings., was slower than a slideshow, sooner i get my gtx 280 back the better.

lol im just preying it is my psu at fault, dont want to pay £10 shipping to get it back

paradisiac · 20 Jan 2010 at 16:58

good news, my psu was dead

well sort of good news, if you no what i mean.
just got to wait for the replacement now. from phoning at 2ish yesturday to it being tested has been pretty damn quick. cant fault ocuk at all.