My RMA turned up but...

[Born_2_Kill_83]

I recently sent back a 7970GHZ GPU, sure enough ocuk confirmed it was dead and my replacement turned up today.

Straight away I noticed the box was a little on the battered side, when I got the graphics card out of the anti-static bag it was covered in dust and fluff, at least 3-6 months worth of being used inside a PC case without a dust off.

Is this normal practice? The card however does work fine.

 

[Born_2_Kill_83]

Is the card your card, as in its been repaired?

Besides that you should at the very least be getting a factory refurb, which should appear as new, just in a plain box.

I pritty sure it's not my card its been turned around to quick to be repaired (sent back thursday receieved replacement tuesday), plus my old card was only 3 weeks old before it died therefore not having any dust on it.

Send it back. That is just not on. Unless you are happy with it

Im not happy its not new, and if its refurbed its not been cleaned, however it does seem to work ok (just benching now) and I hate waiting around without my card.

 

[Born_2_Kill_83]

No will do

 

[Born_2_Kill_83]

Have done I'll see what they can do, dont really want to be without graphics power for another week

Thanks for your help peeps

 

[Born_2_Kill_83]

No-ones going crazy, always been pleased with my service from ocuk, and the card works fine apart from a small buzz on one of fans which can be heard around 64% speed (give or take). I will call them today see if they'll do a swap on the doorstep.
Shame cause this one O/C's nicely, would just be my luck to get a new one not as good.