My sound has broken.

ken0y

ken0y

ken0y

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Joined
11 Dec 2012
Posts
78
Location
Glasgow, Scotland
Hey, today I installed a gtx 210 to run my second monitor off of but ever since my audio has gone to pot.

Sound was replaced by a high pitched wine and slow pulsing noise. I tried playing music but no other sound gets through at all. I unplugged the rear speaker jack and tried the front headphone jack but no difference at all. I also swapped the hdaudio connection on the MB for the AC97 and even removed the connection completely but the same sound persists.

This happens with our without the gtx 210 installed so I am assuming that I probably damaged the MB on installation as it is very close to the AC97/HDAudio port on the MB. This is the only solution I can come to considering the problem occurred directly after installation attempt. There has been no change to anything else such as drivers (they are installed and working fine in device manager).

Im no expert but Im guessing im screwed :( Any help or thoguhts would be appreciated.

*Update
I can get sound via my USB logitech headphones, Im not sure what this mean from a technical perspective? Why would sound work via USB but not jack?

Cheers, K
 
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USB devices don't use the onboard sound. So if something has happened to that, any USB headset or speakers could still work fine. USB sound devices have their own sound processing.

Could it be possible using AMD and Nvidia cards in the same system, has caused some kind of conflict I wonder.
 
Thanks for the reply. Yeh, I am glad USB works that way as I can still use my headphones for the meantime.

I am 90% sure the integrated HDaudio chipset has been damaged as I disabled it in the BIOS and the sound disappears :( I am therefore assuming that the AC97 audio will also be a goner due to them both being on the same chip?

Of course if I had a monitor with speakers I could have used the AMD hdaudio but I dont. What I did notice though is that my BIOS also has an HDaudio option associated with the integrated gpu but again I would need some kind of HDMI device with speakers hehe.

As for a conflict between the 2 cards, I am not sure but I would doubt it. They both have their separate drivers and some people on here have said that it really shouldn't be an issue.

cheers, K
 
I'm not saying that is the likely cause, it's just a possibility. Sound can be fickle thing in computers. Many a person has introduced new hardware, maybe a new graphics card, only to find the sound went belly up.

Disabling the onboard audio wouldn't do any harm though. I'm curious as to why you would do that anyway? Would make sense if you weren't going to use it.
 
I just disabled it to see what would happen, whether the sound would stop (which it did) and also in the slim chance that their would still be sound in the OS via something like AC97. Im no expert but thought it was worth a try.

Now I am just leaving it turned off because there is no point turning it on again, Its broken and I will just buy a cheap sound card. I didnt mean to sound dismissive, It could be some kind of crazy software issue but I cant see any clear way to resolve it as I have not really changed anything. I will take the 210 out and uninstall the drivers anyway and let you know if anything changes. I just have a gut feeling that it is hardware though because of the noise its making and the catastrophic impact.

~Cheers, K
 
It's certainly possible that it is a hardware problem. It's not the first time something has broken on a motherboard, and it won't be the last. A Xonar DG/DGX is a good cheap buy, if nothing else works.
 
Well, I went ahead and bought a Xonar DG. Didnt really know what to expect from a dedicated sound card as I havent ever used one but im pleased to say that it really is amazing in comparison. I have a sony 2.1 sound system and it really shines now :)

cheers, K
 
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