My sound is broken, Help and Support broken..

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12 Jun 2004
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Tried to turn up the volume on my keyboard and got this message:

The Volume and Mute Hot Keys do not work because there is no functioning sound device installed on this system.

For more information about installing or troubleshooting a sound device, see Windows Help.

I click 'Help And Support'.

Windows cannot open Help and Support because a system service is not running.

To fix this problem, start the service named 'Help and Support'.

Turn computer on and sound just, stops working.
 
Last edited:
Going to sound stupid but i don't know. I'm looking into the Drivers now, everything is "working properly" etc. Can't Troubleshoot as the Help & Support is, missing.
 
look for a hardware identifier like hwinfo or something, or download the 'ultimatebootcd' and use the info tools on that..

for help, try this..


start, run
services.msc

double click on help and support, set it to automatic or manual, and click Start...

you don't really need help and support tho, most of it is useless when you can search
 
bledd. said:
look for a hardware identifier like hwinfo or something, or download the 'ultimatebootcd' and use the info tools on that..

for help, try this..


start, run
services.msc

double click on help and support, set it to automatic or manual, and click Start...

you don't really need help and support tho, most of it is useless when you can search


Can't see Help And Support on the services.msc list. Any tool you can recomend specifically?
 
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