My system keeps shutting down hard

Russell2014 · 29 May 2022 at 22:59

Hello fellow people

I really need you help and advice I'm currently running a and Asus x570 tuf gaming m ok motherboards with latest bios and a 3700x CPU and 16gog of Corsair rgb ddr4 ram and a sapphire pulse Rx Vega 56 GPU and a m2 drive for Windows and 2 hard drives for games, and 1000w PSU from Corsair, right the problems in getting is that when I try to run borderlands 3 or ghost recon breakpoint after about 10 -15 mins the system complete shuts off, and I have to end up taking the power plug out of the PSU for a couple mins before I can power up the pc again and help and advice please.

P.s I checked the windows. Log after one of the crashes and it said something about a kernal issues, and also I tried doing a benchmark on F1 2021 on max details with heavy rain and loop 3 times and no crash and the GPU got up to 55 temp but no hotte so o don't know what is going on

From russell

Russell2014 · 29 May 2022 at 23:59

Sorry I forgot to say the CPU temps are around 45 degrees cause the CPU is being cooled by a Corsair 240 aio , I really hopeing it's not the PSU dieing.

Russell2014 · 30 May 2022 at 05:23

Yeah I tried a cinebench run and the temp got up about about 75 80 but the system didnt shut off and I tried to fur mark aswell but as soon as I press start on fur mark the system shut off straight away,.
Also I meant to say when the system turns off the only thing that is left lit in the pc is the rgb on the ram and it doesn't let me press the power button to the turn the system back on until I pull the power plug out of the back and wait until the rgb goes of on the ram them I can plug the power cable back in and power the system back up.

I will try a diverent power cable aswell.

Russell2014 · 30 May 2022 at 05:29

I forgot to mention I have reset the bios to factory default setting aswell and the system is still doing it.

Russell2014 · 30 May 2022 at 05:51

One other thing I'll mention the graphics card required two 8 pin to power it Iam running the 2 8 pins power plugs of 1 PCI express cable using the pig tail for the other 8 pin power needed.

Russell2014 · 30 May 2022 at 12:21

Ok I'll try switching to separate power cable cause I know the Vega 56 can be power hungry but I have a 100wat Corsair PSU so that should be enough.

Russell2014 · 30 May 2022 at 15:14

The other thing to mention is I looked at the windows event log after it shutdown and it said something about a critical kernal issues ??? No idea how to solve whatever that is?

Russell2014 · 5 Sep 2022 at 13:18

Right slight update I have now upgraded my gpu to a Rx 6700xt so I have given my Vega 56 to a Freind of mine and he is running a Asus tuf x470 gaming motherboard with a 2700x ryzen 16 gig DDR 4 ram a Corsair 750 wat PSU and 2 hard and 2 ssds and m2 windows drive, and he is haveing issues with the Vega crashing and makeing his screen go black but he can still hear the audio playing and he is running 2 screens 1 hdmi and the other via display port, and ideas how to sort the screen going black please help thank you.

Russell2014 · 5 Sep 2022 at 16:49

Hmm also he keeps getting the and driver has crashed but recovered itself I'm going to try limiting the power the Vega can pull through MSI afterburner.

Russell2014 · 5 Sep 2022 at 17:19

We are using windows 10 not 11 though