Hello,
My window cleaner turned up today at 12pm (ish) and I was still in bed being on a day off. All the curtains where shut.
From what I can tell by sound alone the two of them proceeded to get the ladders off the car put them up against the house at the front then walk around the back of my house and have a chat for 5 minutes. They then walked back around front, posted the note to say the windows had been cleaned, put the ladders back on the car and drove off. I jumped up and went downstairs and not a single window was wet. He obviously thought as it was a week day Id be at work as per usual. (he's not the sharpest tool in the box)
He will be back later for his six quid. TBH I have suspected this for a while as on occasion he has washed around spiders webs
What should I do? Obviously the easiest option is to just refuse to pay him and send him off with a flea in his ear. Another option is to scare him a bit with a letter from the solicitor asking for all my money back over two years? Obviously wont be pursuing this but it would be nice to get him thinking about what hes done. Hes taken approx £300 off me in all and probably only washed two windows in all that time.
My window cleaner turned up today at 12pm (ish) and I was still in bed being on a day off. All the curtains where shut.
From what I can tell by sound alone the two of them proceeded to get the ladders off the car put them up against the house at the front then walk around the back of my house and have a chat for 5 minutes. They then walked back around front, posted the note to say the windows had been cleaned, put the ladders back on the car and drove off. I jumped up and went downstairs and not a single window was wet. He obviously thought as it was a week day Id be at work as per usual. (he's not the sharpest tool in the box)
He will be back later for his six quid. TBH I have suspected this for a while as on occasion he has washed around spiders webs

What should I do? Obviously the easiest option is to just refuse to pay him and send him off with a flea in his ear. Another option is to scare him a bit with a letter from the solicitor asking for all my money back over two years? Obviously wont be pursuing this but it would be nice to get him thinking about what hes done. Hes taken approx £300 off me in all and probably only washed two windows in all that time.