My xbox live subscription...

SiHH · 13 Feb 2008 at 21:32

Ran out yesterday but its still working today - is this a common thing ?

Soulja · 13 Feb 2008 at 21:35

Did you use your credit/debit card to pay? if so they auto renew every year

SiHH · 13 Feb 2008 at 21:36

Soulja said:
Did you use your credit/debit card to pay? if so they auto renew every year

No i got a 3month jobby off an auction site

SiD the Turtle · 13 Feb 2008 at 21:57

I had that, it seemed to expire a couple of days after I expected it to.

Metalface Mark · 13 Feb 2008 at 23:06

Maybe it is extended due to the downtime we had over xmas.

SiHH · 18 Feb 2008 at 12:50

So its STILL active

No idea why though ?

SiD the Turtle · 18 Feb 2008 at 14:21

I really would check your card statement to see if they haven't auto-billed you.

Nymins · 18 Feb 2008 at 14:48

SiD the Turtle said:
I really would check your card statement to see if they haven't auto-billed you.

He bought a 3month card of an auction site, they cant auto-bill you.

Logsi · 18 Feb 2008 at 14:55

SiHH said:
So its STILL active

No idea why though ?

Mine went on for a couple weeks while MS tried to bill me, they will bill you.

Josh

SiD the Turtle · 18 Feb 2008 at 15:16

Nymins said:
He bought a 3month card of an auction site, they cant auto-bill you.

They will if the have your card details, from say buying it online before, or buying MS Points.

Nymins · 18 Feb 2008 at 15:54

SiD the Turtle said:
They will if the have your card details, from say buying it online before, or buying MS Points.

He bought it of eBay or something, MS cant charge you again for using a gametime card you bought yourself. They will charge if you use a credit/debit card, but he didn't.

SiD the Turtle · 18 Feb 2008 at 15:56

Nymins said:
He bought it of eBay or something, MS cant charge you again for using a gametime card you bought yourself. They will charge if you use a credit/debit card, but he didn't.

Yes, but what I'm trying to say is that if at any point in time in the past he gave MS his card details (e.g. when buying MS points etc.), they will auto renew the subscription. MS will not remove your card details from your profile, even if you ask them.

Nymins · 18 Feb 2008 at 16:35

SiD the Turtle said:
Yes, but what I'm trying to say is that if at any point in time in the past he gave MS his card details (e.g. when buying MS points etc.), they will auto renew the subscription. MS will not remove your card details from your profile, even if you ask them.

yea i see what you mean now. Didn't think MS could do that! Thought you could remove your details through Dashboard.

Ripper · 18 Feb 2008 at 16:45

I bought MS points off the marketplace and they never auto bill'd me for my live subscription.

SiD the Turtle · 18 Feb 2008 at 16:52

Nymins said:
yea i see what you mean now. Didn't think MS could do that! Thought you could remove your details through Dashboard.

Ripper said:
I bought MS points off the marketplace and they never auto bill'd me for my live subscription.

I had been told about this by another forum member, so I phoned them before it was due to expire. I was told they could either put a note on the account to stop it auto billing me or delete my account :eek:

they were 'unable' (read: unwilling) to delete my card details. Of course, your mileage may vary.

steinooo · 18 Feb 2008 at 19:52

Interesting reading, its against the Data Protection Act for them to refuse to delete any of your details you want them to.

peetee · 19 Feb 2008 at 01:10

'update' your card details with them then, say its a new card and numbers have slightly changed(last 4 digits + expire date) and it should be refused

jamief · 19 Feb 2008 at 12:39

stokefan said:
Interesting reading, its against the Data Protection Act for them to refuse to delete any of your details you want them to.

No it isn't.

The DPA simply states that they give you access to the information. If you could request that someone deletes information about you, what's to say you couldn't phone your car loan company and have them delete all record of you?!

SiHH · 25 Feb 2008 at 16:35

Well an update on this- - have checked my bank account and no money has been taken out since the 12th and my xbox live subscription is STILL running !

Should I do the honourable thing and ring MS - I dont particularly want a big bill in a few months time for it or do you reckon I could get away with it ?

JUMPURS · 25 Feb 2008 at 16:38

SiD the Turtle said:
Yes, but what I'm trying to say is that if at any point in time in the past he gave MS his card details (e.g. when buying MS points etc.), they will auto renew the subscription. MS will not remove your card details from your profile, even if you ask them.

It wont auto renew if you have bought from the Marketplace. Mines ran out last year and it didn't. The only way i knew i had gone to silver was cos i noticed some features where not there on xbox.com

I will be able to confirm in a couple of weeks as my Gold will run out, and i wont renew it right away, if at all.