NAD C340 problem

[ollie2great]

I've bought a NAD C340 integrated amplifier on the 'bay and have just received it and I have got a 'small' problem, the left channel sounds muffled and the right channel doesn't work at all.

I have tried my pc, ipod and cd player all using different cables in different inputs and it makes no difference. It seems to be the power amp part of the device that's not working as the pre-amp part of it works fine. (I've also tried replacing the pre-power amp links at the back)

I was wondering if anyone could shed some light on this or have any advice on where to go to get it repaired, if it involes anything more serious than a an internal cable change. Any help would be much appreciated.

Many thanks

 

[Mattus]

Does it work using headphones?

Anyway, if it was advertised as working, I'd be requesting a full refund.

 

[ollie2great]

Headphones work but they are very quiet, you have to turn the volume control almost up to full for standard listening volume. Tried it with my HD495's and some ipod headphones.