NAS issue - Qnap TS-212

oxygene · 2 May 2016 at 10:35

Hey chaps! Hoping someone has an answer for my issue here:
Day before yesterday a drive on my NAS died, bit of a pain, lost 3tb, but thats not the issue. After that I emptied a 2tb on my pc and stuffed it in it. Then formatted the drive (yes just the new drive before anyone pipes up!)
Ok skip ahead to now. Drive 2, lets call the new one, is an accessible, empty, 2tb drive.
Drive 1 however has a list of default folders, but no files on it. Now I would put this down to a formatting mishap on my end but for two things.
Firstly, I was very careful in formatted.
Secondly. The drive still says its full (within 100gb of being full), but I cant access or share the files! It is infact down as system reserved, which has me a little concerned:
http://imgur.com/gallery/vaLu8BX/new

oxygene · 2 May 2016 at 15:00

Fixed, after a LOT of hunting!

mejinks · 7 May 2016 at 19:03

Thanks for not sharing the solution?

oxygene · 8 May 2016 at 20:39

no one replied to my post, so from that my assumption was either:
A. no one was in the same situation as me needing help or
B. no one had encountered this issue before and was in a position to help me.

But if people would prefer a solution it goes like this:

The NAS is a basic setup where I have two disks as JBOD instead of RAID. One thing I was unaware of until now is that all the disk share information is kept on the first disk. First disk dies, that folder share information is lost. However the data is intact.
Solution is simply to set up a new share, and manually chose the drive path instead of automatic. Then this allows you to see the linux folder structure and link back to the directory you need.

Problem solved, all data on second drive recovered.

Little_Crow · 9 May 2016 at 09:09

mejinks post was a bit terse, but there's nothing more deflating than having a problem, googling it, and finding a post that's your exact problem - Only to find that the answer is 'figured it out, nevermind'.

So thanks for writing up your fix, it could save someone a bunch of hassle later.

oxygene · 9 May 2016 at 09:21

Little_Crow said:
mejinks post was a bit terse, but there's nothing more deflating than having a problem, googling it, and finding a post that's your exact problem - Only to find that the answer is 'figured it out, nevermind'.

So thanks for writing up your fix, it could save someone a bunch of hassle later.

Indeed! Its not the message its the tone thats grating! I am always happy to help anyone who asks, but that varies greatly on how they ask.
Hopefully my day of stress and searching will help someone else out in the future anyhow!