national mileage database issue

[Beans on toast Dave]

I am purchasing a vehicle .

Whilst I was at the garage, I asked to have an up-to-date check on the vehicle. They asked what the mileage was, and I said 4200, as I did not realise it needed to be the exact mileage.

This has now caused the vehicle to show a mileage discrepancy.
How can this be rectified? can it be sorted? ive contacted the garage and they are not too helpful really

to be clear the garage has it advertised for someone and its in effect a private sale

not sure what to do as

 

[tom_e]

You're going to have to explain a bit more. Why would the garage be asking you the milage for the car they're selling so they can do what I assume is something like a HPI check? and why would you giving them a mileage be taken as gospel to be added to a database?

Unless I'm being incredible dense here...always possible.

 

[Beans on toast Dave]

i was enquiring about a vehicle and said i had done a Hpi check on it and needed some details to verify the check Eg V5 issue date and serial number
the mileage at this time was ok on the Hpi check
they did not have the V5 to hand so offered to do a check there and then (yes i will get the details for my check later) he asked me the mileage and i knew it was 4200 give or take so just said that
now the my hpi check is saying descripancy the last mileage was 4206 and i said the current was 4200 as i had just taken it for a test drive and its just flagged it up
its not the end of the world i just would like it corrected if possible

Date recorded	Recorded by	Mileage reading	Total
27/01/2025	VOSA	4200	4200
27/01/2025	NMR	4203	4203
20/09/2025	NMR	4200	4200

the first one is MOT, 2nd when they initally had it for sale, and the 3rd, is my cockup!

 

[JonRGV250]

It would flag up as it’s less, the same would happen on a MOT (that’s part of the database).
It’s easy to change on a MOT, so it shouldn’t be hard to change on the HPI.

 

[Kenai]

Also struggling to understand why on earth a garage selling you a car, need to ask you what the mileage is on the car that is in their possession and then how that subsequently ends up getting recorded anywhere official. Bizarre.

 

[JonRGV250]

It’s a SOR (sale or return) car, so maybe they for some reason didn’t have all the details.
Odd though.

 

[Kenai]

It’s a SOR (sale or return) car, so maybe they for some reason didn’t have all the details.
Odd though.

Even if they didn't have the vehicle to hand, apparently they're then happy to take a potential buyers word for what the mileage on the car is and enter that into something that'll cause it to update the mileage register with that figure? Just weird.

I bet the owner of the car is over the moon that his car now shows a mileage discrepancy because the dealer took a buyers word for it

 

[whitecrook]

just :
When I'm next at the garage, I will ask to have another up-to-date check on the vehicle. When they ask what the mileage was, I WILL SAY 'the correct mileage, whatever that is', realising now that it needs to be the exact mileage.

This will now cause the discrepancy to be corrected.