nc10 broken, hows the warranty ?

m_cozzy · 31 Oct 2009 at 08:30

My 8 month old nc10 is packing up, a solid white display until the lid is opened to at least 120 degrees

Anyone had to deal with samsung warranties or is it a case of taking it back to the shop (*******) ?

Please read the rules regarding competitors

beermonster · 31 Oct 2009 at 17:19

Did you get any terms and conditions regarding repair process, usually you phone a help line go through diagnostics and they will book it in for repair.

Jamesdavid3 · 31 Oct 2009 at 17:29

I had the VERY same problem at the same time, Send it off to Samsung and they will give you a new Screen.

You get 1 years warrenty anyway on all Samsung Products, call them up they will send a driver to collect it and have it back to you in about 5 days.

Dont bother calling up the store from where you got it, call Samsung Directly.

m_cozzy · 31 Oct 2009 at 17:36

Cheers JD, sounds like a straightforward process. Hopefully will find a number on their website & bell them Monday.
Glad I kept the box!