NEC LCD20WGX2 dead pixels

hudson · 27 Mar 2006 at 20:13

Well it arrived today...... Its got a dead pixel..... One near the middle of the screen a little unhappy as i just paid 400 quid for it aswell. Anything i can do ?

All suggestions welcome, what would ocuk do as i purchased off them or should i send back under the 7 day distance sales thing???

Many thanks

H

AnastieByte · 27 Mar 2006 at 20:22

OMG I used to live in Washington (for many many years)
But to answer your question. I thought up to 4 dead pixels was tolorated by most manufacturers. So as annoying as it is doubt you can do anything (I have 1 to) but others may know better

blade007 · 27 Mar 2006 at 21:07

I'd be gutted tbh. Send it back to wherever it came under the distance selling act. You have 7 days cooling off period, if you ordered from internet or over phone. Notify them by letter or fax and say that you're sending it back. You can legally send it back and not have to give a reason. You have to pay for courier delivery back to supplier unfortunately.

blade007 · 27 Mar 2006 at 21:13

just to clarify that ... you have to let supplier know within 7 days after arrival that you intend to send it back.

best to do it ASAP if you're not happy tbh.

hudson · 27 Mar 2006 at 21:20

My real problem is that if i send it back to ocuk i can only order anotherone from ocuk. crooked or what. chance of getting another dead pixel(s) probably the same.

I dunno maybe chalk it up to experience and pay the extra 200 quid for a plasma next ime round. lol....

anyone wanna buy a new monitor 399 quid one careful owner

.

H

Magic Man · 27 Mar 2006 at 21:31

Under the distance selling regs you can get a full refund if you want, there is no obligation to get another.

sablabra · 27 Mar 2006 at 22:26

I believe NEC has a zero dead pixel policy, and 3-4 "subdead" pixels. Not quite sure though, you could try to check it out

Check this out, just found it: http://www.necdisplay.com/protectyourimage/quality.htm

All NEC Display Solutions monitors have a zero whole pixel defect policy and adhere to the ISO 13406-2 standard. Any module that has three adjacent sub-pixels (whole pixel) in any order is considered non-ISO 13406-2 and defective and will not be used in our products.

hudson · 27 Mar 2006 at 22:27

I checked the website it says 10 :O

hudson · 27 Mar 2006 at 22:39

what are the chances of getting another one with the same problem? I've heard of dead spots but tbh of the thousands i see at work i never seen a dead spot lol... dell anyone.

H

Richdog · 27 Mar 2006 at 22:41

Did you miss the huge thread about 7 below this one? http://forums.overclockers.co.uk/showthread.php?t=17535077&page=22&pp=30

hudson · 27 Mar 2006 at 23:06

did i miss you point??? Which specific bit of the hread did u refer to

H.

Well shoot me sideways my monitor has bleed too. There i was fussing over a pixel and theres bleed in the left hand corner....

thank you soo much dood i'll drink a pint for you next time i'm in the pub.

Many many many thanks.

Richdog · 28 Mar 2006 at 07:36

hudson said:
did i miss you point??? Which specific bit of the hread did u refer to

It has all the info you need in it, just use the search thread function.

hudson · 28 Mar 2006 at 13:44

Well i contacted nec about it and they said 2 weeks a decsion on th emonitors is being made today but i've logged an rma with ocuk just incase NEC come back with a pap refurbish response.

Thanks for the heads up.

H