Hello everyone.
Im not looking for anyone to write out answers for me for these interview questions, I'm only looking for some guidance on how I can approach these questions.
I am applying for a customer service role. In total, I have 4 years of work experience in customer facing roles, 3 years as a sales assistant in a electronic repair shop where we also unlocked phones and sold electronic items and accessories and 1 year work experience as a front office receptionist and administrative assistant in an office setting.
I am going to be doing a job interview in 2 weeks time and from researching a lot online, these questions keeps getting asked over and over again.
I am trying to think of some good answers but I'm lost as I don't know how I can approach these questions.
I'm just looking for some advice and or ideas on how to approach these.
Thank you everyone.
So the questions are:
1.Describe a time you had to adapt to a changing or complex environment at work.
2. Tell me about a time you effectively handled a difficult situation with either a colleague or customer, by understanding their perspective.
3. Tell me about a time you dealt with a difficult co-worker!
4. Tell me about a time that you were given a number of challenging activities to be completed at a high standard and within a specific timeline.
5. Tell me about a time you faced a stressful situation at work or in academics.
6. Tell me about a time it was important for you to follow a set of rules or regulations.
Im not looking for anyone to write out answers for me for these interview questions, I'm only looking for some guidance on how I can approach these questions.
I am applying for a customer service role. In total, I have 4 years of work experience in customer facing roles, 3 years as a sales assistant in a electronic repair shop where we also unlocked phones and sold electronic items and accessories and 1 year work experience as a front office receptionist and administrative assistant in an office setting.
I am going to be doing a job interview in 2 weeks time and from researching a lot online, these questions keeps getting asked over and over again.
I am trying to think of some good answers but I'm lost as I don't know how I can approach these questions.
I'm just looking for some advice and or ideas on how to approach these.
Thank you everyone.
So the questions are:
1.Describe a time you had to adapt to a changing or complex environment at work.
2. Tell me about a time you effectively handled a difficult situation with either a colleague or customer, by understanding their perspective.
3. Tell me about a time you dealt with a difficult co-worker!
4. Tell me about a time that you were given a number of challenging activities to be completed at a high standard and within a specific timeline.
5. Tell me about a time you faced a stressful situation at work or in academics.
6. Tell me about a time it was important for you to follow a set of rules or regulations.
