Need advice on my ISP please

[AMDPower]

Hi

Need a little advice regarding my service provider, the story basically boils down to:

I am with AOHELL (aol), and everyday on the dot from 5pm to about 11-11.30pm my internet slows down severe. I get downloads of about 56kb/s when downloading a file from internet and surfing becomes a pain, compared to about 780kb/s at any other time and speeds usually fluctuate. I want to make a complaint that this is not on and basically wanted to find out where i stand with them, is this expected, does anyone else have a similar situation?

any advice would be appreciated,

thanks.

 

[AMDPower]

You will get the standard reply "ADSL is a contended service". You don't have much choice you live with it or move on. There are ISP's out there that don't have any throttling and you pay for such service proportionally with how much usage you require.

So the questions are, how much are you willing to pay for a unthrottled connection, and how much usage do you require?

What LLU services do you have? http://www.samknows.com/broadband/search.php

And Entanet run a ALT but do not throttle specific services and does not run below 2Mbps.

thanks for the reply guys,

Southbank (WRSTHBK) is my exchange mate.
http://www.samknows.com/broadband/exchange.php?ecode=WRSTHBK

well it looks like i have to move, anyone have a good ISP they could recommend me?

thanks

 

[AMDPower]

lol thanks guys,

i am assuming that this Bee ISP will not have slowdown like AOHELL?

if so then Bee it is.

thanks