need advice

mandmarleid · 6 Dec 2017 at 12:20

hello, I want to buy a bean up to the coffee maker, from https://www.thecoffeemate.co.uk, what do you think? Can I trust this one?

Mark M · 6 Dec 2017 at 12:28

Never heard of them and no reviews on trustpilot - https://uk.trustpilot.com/review/thecoffeemate.co.uk

Why specifically that company? A quick check suggests the prices are cheaper elsewhere on a number of items.

mandmarleid · 6 Dec 2017 at 12:37

O, thanks. For me is also not familiar, but I got extra discount for this shop. I was thinking about De’Longhi ECAM. In Amazon, the price is almost the same.

samcat · 6 Dec 2017 at 13:07

mandmarleid said:
O, thanks. For me is also not familiar, but I got extra discount for this shop. I was thinking about De’Longhi ECAM. In Amazon, the price is almost the same.

Buy from somewhere you have heard of and that will be around in 2-3 years time.

My bean to cup machine stopped working about 5 days before end of warranty, I had bought it from John Lewis at a bargain clearance price... They honoured the warranty, replaced it with another of my choice to same value AND let me keep the broken one.
Not sure I would have got that service from a random e-retailer.

mandmarleid · 7 Dec 2017 at 07:57

Thanks. What brand is your coffee maker?
As I have read in e-commerce, this is often case, secially with aliexpress, amazon or ebay. Because for those is cheaper to let you keep it, instead to pay the shipment. But I will think about others shops.

samcat · 7 Dec 2017 at 08:47

Nothing super fancy, its a De'Longhi. Quite old now, but would have been about £700 new (I got it half price as it was end of life/end of line and damaged box)