need help Flash drive not working.

greyfox591 · 14 Aug 2011 at 23:21

i have recently baught a 16GB HP V135w usb flash drive.
when i plug it into any usb port on my pc it starts installing the drivers as normal and tells me the device is installed succesfully and is now ready to use but when i search for the device it is no where to be found.

it does appear under device manager as an unknown device and displays as an error code 43.

there is no lock device on the card and drivers are up to date.
i have tried using this card on a few different systems and its the same detail.
i have also tried using different types of HP software to resolve the problem but still no joy.

any suggestions?

Spydell · 14 Aug 2011 at 23:21

operating system ?
Has the card ever been working?

greyfox591 · 14 Aug 2011 at 23:26

im using windows 7 and no the card has never worked

Spydell · 14 Aug 2011 at 23:30

greyfox591 said:
im using windows 7 and no the card has never worked

hmmm could be a dead drive, can you take it back to the shop and get a replacement?

greyfox591 · 14 Aug 2011 at 23:32

im currently in the process of moving house so i have misplaced it or possibly thrown it out

EDIT= the receipt

Spydell · 14 Aug 2011 at 23:39

greyfox591 said:
im currently in the process of moving house so i have misplaced it or possibly thrown it out

EDIT= the receipt

Ok well Code 43 implies that Windows has stopped this device because it has reported problems.

One of the drivers controlling the device notified the operating system that the device failed in some manner.

Follow the steps listed below:

Step 1:

To resolve the problem, let's first open the Hardware and Devices troubleshooter to run the automated troubleshooting services.

Step 2:

If the troubleshooter does not fix the issue, let’s use Device Manager to disable and re-enable all the USB controllers. This lets the controllers recover the USB port from its unresponsive condition. The USB controllers represent the USB ports in Device Manager.

To disable and re-enable the USB controllers, follow these steps:

1. Click Start, type device manager in the Start search box and hit Enter.
2. Expand Universal Serial Bus controllers.

Note You might have to scroll down the list to find this item.

3. Right-click the first USB controller under Universal Serial Bus controllers, and then click Uninstall to remove it.
4. Repeat the above step for each USB controller that is listed under Universal Serial Bus controllers.
5. Restart the computer. After the computer starts, Windows will automatically scan for hardware changes and reinstall all the USB controllers that you uninstalled.
6. Check the USB device to see whether it is working.

Additionally, make sure you update the chipset drivers on your computer. Download and install the latest Windows 7 compatible drivers and check if that fixes the issue.

greyfox591 · 15 Aug 2011 at 00:05

ok, ive followed these steps and still no luck however when i took the flash drive out and reinserted it into the usb port it did appear in windows explorer under removable devices as drive (H) but only for a breif second