Associate
- Joined
- 6 May 2009
- Posts
- 371
Ok so,
not long ago I ordered a leather jacket from the website www.soulrevolver.com
It arrived but it was too small in the arms and so I had to send it back to exchange it for the next size up. I filled in the form that had come with my order for returns and sent it off via Royal Mail next day delivery.
Now according to the track parcel service on the Royal Mail website my order is STILL progressing through their network. I posted it last Wednesday, it should have arrived by the Thursday. Now this is either an incorrect log entry or it is lost/being held somewhere. I belive the problem may lie in the address I was given by Soul Revolver on their form for returns.
I mailed it to:
20 Graham Street
Towcester
Northamptonshire
Nn12-7ab
When I search for this address on thr Royal Mail website it does not appear to exsist. There is however a:
20 Graham Hill Road
TOWCESTER
NN12 7AB
I have tried e-mailing Soul revolver to see if that have recieved my returned jacket but my e-mails are not getting through due to their servers being down (as you can see form the link above) for the past 2 weeks or so... (How long does it take to get a server back up? I would have thought they would be straight on it due to their entire bussiness being online based...). I get messages form LIVE mail server telling me my e-mail has been delayed and then later, a fail to send message.
So I then tried phoneing them but can't get through as of yet due to it being some automated system that asks me to press the pound symbol on my phone... I only have access to a mobile and so I can't do this. Oh and it's an 0800 number
I have no way of contacting them until they sort their bloody servers out which could take ages...
I have a receipt for Royal Mail and will pop in later to see if they can tell me if my package has been delivered or not. If it hasn't I will apply for a refund. The value of my package is £180
Anyway OCUK, what I was hoping you guys could help me with is finding out if any of the above are valid address's for Soul Revolver. I have a nagging feeling I've been coned somehow...
Thanks.
not long ago I ordered a leather jacket from the website www.soulrevolver.com
It arrived but it was too small in the arms and so I had to send it back to exchange it for the next size up. I filled in the form that had come with my order for returns and sent it off via Royal Mail next day delivery.
Now according to the track parcel service on the Royal Mail website my order is STILL progressing through their network. I posted it last Wednesday, it should have arrived by the Thursday. Now this is either an incorrect log entry or it is lost/being held somewhere. I belive the problem may lie in the address I was given by Soul Revolver on their form for returns.
I mailed it to:
20 Graham Street
Towcester
Northamptonshire
Nn12-7ab
When I search for this address on thr Royal Mail website it does not appear to exsist. There is however a:
20 Graham Hill Road
TOWCESTER
NN12 7AB
I have tried e-mailing Soul revolver to see if that have recieved my returned jacket but my e-mails are not getting through due to their servers being down (as you can see form the link above) for the past 2 weeks or so... (How long does it take to get a server back up? I would have thought they would be straight on it due to their entire bussiness being online based...). I get messages form LIVE mail server telling me my e-mail has been delayed and then later, a fail to send message.
So I then tried phoneing them but can't get through as of yet due to it being some automated system that asks me to press the pound symbol on my phone... I only have access to a mobile and so I can't do this. Oh and it's an 0800 number

I have no way of contacting them until they sort their bloody servers out which could take ages...
I have a receipt for Royal Mail and will pop in later to see if they can tell me if my package has been delivered or not. If it hasn't I will apply for a refund. The value of my package is £180

Anyway OCUK, what I was hoping you guys could help me with is finding out if any of the above are valid address's for Soul Revolver. I have a nagging feeling I've been coned somehow...
Thanks.