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need help please

icenoodles

icenoodles

icenoodles

Associate
Joined
2 Aug 2010
Posts
11
i brought the vanquish package in july, had not had a problem until now. my colors are a bit washed up and its the seem with windows media player on windows 7. its also on my web pages, the only way i can explain is the pictures and text isnt that sharp. i have tried uninstalling the drivers for the 5870 ati sapphire card but nothing seems to work.
 
Can't really see the gainy effect but my eyes aren't what they used to be.

I would rule out drivers next - try getting the latest drivers and/or rolling back a driver and see if that clears it up.

Unplug everything from your monitor and plug back in then see where you are then.

Wu
 
i think maybe it's supposed to be grainy? Are you running the monitor at native resolution?

You said that media player had washed out colours. Maybe a screenie of that would help clarify the issue? :)

Also have a play in catalyst control centre's video options to control video decoding output (saturation/contrast/balance etc).

Final thing to try is a different set of drivers as GZA suggests
 
Things to try:

1. Different DVI cable or if done already try VGA (as last resort)

2. If monitor has a auto tune button try that.

3. Also make sure you have the refresh rate set correctly.
 
it's unlikely to do with the pci-e slots or graphics card.

you sure you're using the right colour settings? 6500k?

try default.auto tuning the monitor. is washed up colour issue is only parts of the screen or entire screen. couldnt see much wrong with the screenie you attached either =/
 
Yeah I see it now.

As suggested -

try a different cable if possible

makes sure refresh rate etc is set to what the monitor is

check the colour settings (reset to default)

try new gfx drivers (and old ones)

Then let us know
 
thanks for the help all, managed to fix it. uninstalled and reinstalled some old drivers and set the monitor to the native resolution and tweaked around with the monitor settings for a bit.
 
soon as i say that i get a BSOD and the text gets worse :(


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 2057

Additional information about the problem:
BCCode: a
BCP1: 0000000002F8BB29
BCP2: 000000000000000D
BCP3: 0000000000000000
BCP4: FFFFF80002C88431
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\122710-20857-01.dmp
C:\Users\Chris\AppData\Local\Temp\WER-30264-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


can i just send the whole thing back to ocuk since i brought it in june and its under warranty?
 
Last edited:
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