need help-- trojware.win32 on xp

Big red · 26 Dec 2011 at 10:55

hi guys my daughter has a system with xp on it yesterday after loading a csi game and a new version of direct x it has slowed down and commodo has found the trojan win32 file .malwarebytes tries and has limited success it still finds them iv tried to remove it without a result, the problem is we need to remove it without formating as all her degree work is on it . iv done a system restore also but it is still there is there any software remover that works ,any help would be welcome

Big red · 26 Dec 2011 at 11:41

thanks guys will give i a try

Big red · 26 Dec 2011 at 21:52

looks like it didn't work tried other Trojan removers and other anti virus but it does not folly remove it and when you try to go on line to a security web site it stops you via ie from getting on line any other site and we are OK , it is looking like a full format is required :eek:

Big red · 27 Dec 2011 at 14:30

looks like i may have licked it i will give it a few days i tried Dr web and that seemed to kill it and along with malwarebytes got 0 virus/Trojan detected and the PC seems to be running faster and i was able to load a new anti virus programme and update it OK , so as i say i will give it a few days and see what happens