Need help with Logitech Pro X Gaming Headset, need to keep changing the source

[markysparky80]

Hi all,

Running into an intimate issue with my headset; in Zoom/Slack I lose audio, or my mic stops working. I then need to go into the program settings and switch the source from one of the following and vice versa:

Select a Microphone

• Microphone (PRO X)
• Same as System (Microphone (PRO X)

Select a Speaker

• Speaker (PRO X)
• Same as System (Specker (PRO X)

It does not seem to matter which I have selected as the default within the program, I have also tried multiple USB sockets to connect the headset. It can happen once in a day or several times in the same call.

I have removed and reinstalled the drivers and checked Firmware.

Any suggestions?

Thanks in advance

Mark