Need Help

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2 Oct 2005
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I keep getting these email from World of warcraft – Account Management

World of warcraft – Account Management

An investigation of your World of Warcraft account has found strong evidence that the account in question is being sold or traded.As you may not be aware of, this conflicts with Blizzard's EULA under section 4 Paragraph B which can be found here: WoW -> Legal -> End User License Agreement and Section 8 of the Terms of Use found here: WoW -> Legal -> Terms of Use The investigation will be continued by: Blizzard administration to determine the action to be taken against your account.

If your account is found violating the EULA and Terms of Use, your account can,and will be suspended/closed/or terminated. In order to keep this from occurring, you should immediately verify that you are the account. To verify your identity please visit the following webpage:
http://us.battle.net/login/en-gb/login.html?ref=https:/%2management% 2F&eor=0&app=bam&cr=true

Only Account Administration will be able to assist with account retrieval issues. Thank you for your time and attention to this matter, and your continued interest in World of Warcraft.

If you ignore this mail your account can and will be closed permanently.

Once we verify your account, we will reply to your e-mail informing you that we have dropped the investigation.

Blizzard Entertainment SAS
TSA 60 001
Service Administration des Comptes
78143 Velizy Villacoublay Cedex

If you wish to review our current Rules and Policies for World of Warcraft and Battle.net, they can be found at:
http://www.wow-europe.com/en/policy/
http://us.blizzard.com/en-gb/company/about/termsofuse.html

Regards,

Game Master Dunarthra
Customer Services
Blizzard Entertainment
http://us.blizzard.com/support/article.xml?articleId=35726



the thing is ive never played World of warcraft – HELP

ive email them a couple of times to say but havent heard anything back
 
other email

Dear customer,

Due to suspicious activity, your Battle.net account has been locked. You tried to login your account too many times (403). We are concerned about whether your account has been stolen. In order to guarantee the legitimacy of your account, we need you follow these steps:

Step 1: Secure Your Computer

In the event that your computer has been infected with malicious software such as a keylogger or trojan, simply changing your password may not deter future attacks without first ensuring that your computer is free from these programs. Please visit our Account Security website to learn how to secure your computer from unauthorized access.

Step 2: Secure Your E-mail Account

After you have secured your computer, check your e-mail filters and rules and look for any e-mail forwarding rules that you did not create. For more information on securing your e-mail account, visit our Support page.

Step 3: Restore access to Your account

We now provide a secure link for you to verify whether you have taken the appropriate steps to secure the account, your computer, and your email address. Please follow this site to restore the access to your account: http://us.battle.net/accountverify.html

If you still have questions or concerns after following the steps above, feel free to contact Customer Support at http://us.blizzard.com/support/article.xml?locale=en_US&articleId=20606.

Sincerely,
The Battle.net Account Team
Online Privacy Policy
 
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