AOL ARE NOT BAD!
Why does everyone think this?
Software - Yes it is bloated but it can work stopping kids looking at dodgy stuff. They dont make you install it, you can run without it! So thats no reason to hate them
Pings - I got a 15ms ping to jolt.co.uk now for £17 a month thats brilliant
Downloading - This is TOTALLY unlimited, TOTALLY!
CustomerService - Yes they are a bit pants but demand to talk to a 2nd level person and you'll be sorted, its not a 5* service but what do you expect for less that £20?