Need some advice.

[Priapus]

Howzit guys,

I hope someone can help me out here as I am scratching my head with this.

I have a server setup which goes like this:

Internet lines:

ADSL Line 1 ( static IP ), ADSL 2 ( Dynamic IP ), 3G Modem, Satilite connection )

The lines go into a failover device. So, 4 x WAN ports and 1 x LAN port.

So, Fail over - LAN port - External on SBS 2003 server - Internal Nic to Switch.

At the moment, I have setup IP addresses like this:

Fail Over: 10.1.0.1 ( static - DHCP off on fail over )
External - 10.1.0.2
Subnet: 255.0.0.0
Default: 10.1.0.1
Internal: 10.1.0.10
Subnet: 255.0.0.0
default: BLANK
DNS10.1.10

At the moment, everyone can get; Internet, Exchange, Server files all good.

However:

I cannot ping the fail over device from any client machine or even from the server, nor can I logon to the fail over. But it gets Internet from it?

Also, I cannot get; RDP, VPN and webmail ( From exchange) from outside the LAN.

I ran through the remote setup wizard from the Manage your server page. It only wants to setup VPN and won't give the option where you setup the RDP connection.

I have opened the following ports on the fail over device:

RDP: 3389
VPN: 1723
Webmail: 443/80/8080

I also opened these ports up on the Virtual Server part of the fail over device.

The failover device is as bidmax BR-6541K_M with latest firmware.

Can anyone tell me how I get the server to 'see' the fail over device and get this VPN and Remote connection working? Its driving me mad at the moment.

At the moment the only way I have remote access to this server is by RDPing into their other server which is not connected to the failover and has its own static IP address. Sigh....

Any help, would greatly be appreciated!!

Regards
Robert

 

[Priapus]

Thanks for the reply radderfire

Yes, if I setup as the other server ( Directly into the Internet line no fail over - all works as it should )

IP addresses were assigned by someone else. But it was working fine as they are now. Since putting this failover in all has gone pair shapped.
Oh and firewall is off on failover and on the server I have setup it correctly, too.

Regards
Robert.

 

[Priapus]

Hi radderfire,

I have opened all the ports I can think of on the failover for the SBS. So it gets a request from Internet comes to failover, say okay, forward this port i.e 3389 to 10.1.0.10 ( server ) and setup. I have spoken to guys who made the device, and setup how they have told me to. no joy.

Will look at tools in linky.
\
Thanks for the help!

 

[Priapus]

Even with the ports not working, the server should see the failover regards or at the very least be able to ping its address as its getting internet from it. It can't do either of these two.