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Need some help

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Joined
1 Nov 2013
Posts
256
Hi, I have the MSI Bravo 15 laptop with Ryzen 4600H and 5500m, Gpu 16GB of 3200mhz RAM booting FROM NVME ssd.

I was running a few things and the laptop kept using the igpu and not the 5500m, Heaven benchmark etc. So I went into the bios and disabled the igpu but now I'm in trouble... It just boots ina back screen despite there being a 5500m inside to render from. The 5500 does work as I did suscessfully run Heaven with it detected and the difference was huge, it just wouldn't run on the 5500 everytime. Like it was confused.

Now I can't see anything to reset the setting I changed to start over again. Can anyone help me? How do I reset the bios on this laptop without being able to see what's on screen?

Thanks
 
I'm. Not entirely sure what that guy did or if it will work for me..

There has to be a way to fix it no? Do laptops have a cmos battery? I always thought that would reset the bios to default but I don't even know if laptops have those too.. Is that a possibility?
 
Do you have the ability to connect an external monitor?

Disabling the onboard gpu in the bios is not a good idea as a lot of laptop screens are connected to this rather than the dedicated card (to save on battery etc)

If you can connect an external monitor you should be able to get back in to the bios and re enable it.

My work laptop has a Quadro K3100M and an Intel GPU, in the Nvidia control panel I can set an app or game to use the dedicated card or set it as default to use (unsure if this is possible on AMD)

Woukd plugging it in via hdmi be sufficient as ai have a TV that could accept it
 
As long as it has one I should be able to fix it then I hope lol

I had issue with bios on a tower once and reset cmos to reset bios.
 
Most laptops have a CMOS battery, others just rely on the main battery. So remove the main battery and hold the power button for 45 secs. Now connect power and test it. If it still doesn't work then it has a CMOS battery.

Does it have a removable panel underneath the laptop? If so then remove them and look for a CMOS battery.

Laptops do usually require disassembly to access the CMOS battery. Some simply just need the bottom chassis removed. Others actually need the motherboard pulled out.

The battery doesn't pop out its built Into the unit
 
If you leave the laptop on long enough does it boot to windows? (with the external monitor)

If it does is it possible to re flash the bios which should then reset the settings


How long is long enough to know its not working?
 
Just to update, I called MSI and they said to send it back to them (obviously I omitted the part where I disabled the igpu ) they RMAd it and took it for repair under warranty. When I spoke to the repair tech he told me that it had a bad mainboard and ordered another one to replace it. So it should be back in next couple of days.

Thanks for the help... Lesson learned I think
 
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