Need Urgent Help Please

sageislam · 30 Jun 2011 at 17:25

Hi ive just finshed building my pc, and booted up to install windows 7. Once booted up it comes with the error saying
"Windows has encountered a problem communicating with a device to your computer.

This error can be caused by unplugging a removal storage device such as an external USB drive while the device is in use, ir by faulty hardware such as a hard drive or CD-ROOM drive that is failing. Make sure any removable storage is properly connected and then restart your computer."

Status: 0xc00000e9
Info: An unexpected I/O error has occured.

Ive checked everything and looks like theyre all working. Please help

Plec · 30 Jun 2011 at 17:30

Have you ran windows update?

Look in the optional downloads as there may be fix listed or at least a device/driver that needs updating.

EDIT: Also if it's a Sandybridge setup try updating the hdd, dvds firmware.

Pr0SteR · 30 Jun 2011 at 17:31

It may indeed be a failing HDD or a faulty RAM module, make sure everything is plugged in securely and re-fit if necessary. Remove all USB devices prior Windows install screen and reset BIOS if necessary (do not OC before OS install) I assume all this is happening before actual physical HDD install?

sageislam · 30 Jun 2011 at 18:02

I've got the wireless keyboard USB stick in. Will that cause the problem?

sageislam · 30 Jun 2011 at 18:28

Took all the usb out. At the BIOS its recognizing my HDD, RAM and CD-ROM? Still not working?

getcarter · 30 Jun 2011 at 18:34

Have you installed all windows updates and optional updates as suggested above?

sageislam · 30 Jun 2011 at 18:37

By the way it all says when "Windows Loading Files"

sageislam · 30 Jun 2011 at 18:37

getcarter said:
Have you installed all windows updates and optional updates as suggested above?

How would I do that? I dont have no OS installed? :confused:

sageislam · 30 Jun 2011 at 20:21

Anyone with any Idea?

Lemin · 30 Jun 2011 at 22:03

Id try with a wired keyboard & mouse.

chaparral · 30 Jun 2011 at 22:08

Try plugging your harddrive into a different sata port...

As My PC did something like this when i had one my harddrives plugged into a sata 6gb/s port

sageislam · 30 Jun 2011 at 23:55

Thank you guys for your help. Finally managed to install it. There was a problem with the W7 CD, so had to rip and reburn on a different DVD and re-install it.

Subliminal Aura · 1 Jul 2011 at 00:46

sageislam said:
Thank you guys for your help. Finally managed to install it. There was a problem with the W7 CD, so had to rip and reburn on a different DVD and re-install it.

Oooo errrr !

This happens when you 'forget' to pay microsoft ?!

sageislam · 1 Jul 2011 at 01:32

Subliminal Aura said:
Oooo errrr !

This happens when you 'forget' to pay microsoft ?!

Thanks for the info, but I've already paid Microsoft! And not only that I've heard if you don't legitimate windows, they can send a virus and mess up your computer! Ive spend over £600 on my computer, I think I can afford £70 more. :cool: