Need Urgent Help!

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19 Aug 2011
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Yesterday I bought the Corsair H80i, and as I was having some trouble installing it, I took it to the PC shop, and the guy installed it. I got it home, turned it on, and the fans were running flat out!, and when I started prime, it instantly hit 105c.. So I shutdown took it back and told him all about it. He had it a few hours today, and when I collected the PC he said it was now fine, it just needed tightening up a little. it does run fast when it first starts, but settles to a really quiet hum after about 10 seconds. The thing is, I just set my Ratio to x42 and ran Prime It hit 89c in a matter of seconds and would have gone over 100c if I had let it continue. Do I have to install some software to run the H80i because there are drivers on the website but there were none in the box on a CD or DVD. Other than that, what could be causing the temp rise? It says on the box I should be able to OC a 3770K @ 4.60GHZ at only 47.5 degrees, Mines a 3570K so surely I should be a lot colder that it runs at full load?
 
Ok Downloaded and installed, but I don't know how to set it up, there are no help files that I can see. I'm wanting to set it so I can run my 3570K @ 4.50GHz or higher using the offset vcore
 
Ok there's something not right with this H80i and after I say what i'm going to say now, I'm thinking I should return it, let me know if you agree? The Noctua NH-U9B I had installed before allowed me to run my 3570K @4.5GHz with a Max temp of 81c This H80i with My 3570K set at 4.2GHz with fans running at Maximum Profile belts out 85c. Am I right in thinking this is extremely wrong?
 
The Guy in thee shop said he had had prime running for 3 hours at 71c, I had a look at what he had clocked it at in the bios, he had just set it at ASUS optimal which uses 102.0 x41. I'm presuming the fans are installed right? front blowing onto radiator / rear sucking air off of the radiator and blowing it out of the rear exhaust vent. I've set the fans to quiet, and while Idling the temp is mid 30's. When I run prime It hits 91c @ 4223.00MHz and when I set the 2 fans to performance or maximum, the temp does not drop! It climbs. going to take it to another branch of the PC store (Head Office) and get them to check it out

n.b As for the thermal paste question, I presume he just used what was already applied on the heat plate by Corsair.
 
16GB Corsair Vengeance RAM 1600MHz Gainward GTX660 that's all else really excepy an SSD and 3x 3TB HD's

OC settings I set were

Manual
100.0
ASUS Multicore Enhancement =disabled
Ratio x44
Internal CPU Overvoltage = disabled
Offset + 0.070v
LLC = High (50%)
Spread Spectum = disabled

just like when I had the noctua, but like I say, I cant even get that, I started at 42 and hit those high temps and gave up

Theres also one other thing I forgot to mention, In the CorsairLink2 theres a section to update the H80i firmware, but it doesn't exist on the Corsair website, they have taken it down for some technical issue reason, therefore I haven't been able to update the firmware yet, could that be a cause? if so do you know where I can download and install it?
 
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The puzzling thing here though is this:; If while running Prime the temp reaches lets say for example 85c and the profile of the CorsairLink2 fans are set at performance, wouldn't you think that If I then set the fans to perform at maximum, which they do because I can instantly hear them speed up, that the temp shown in RealTemp would drop? If the answer is yes, then my question is, then how come it doesn't? It stays exactly the same. I just ran a 4.4GHz test again, and stopped after 10 seconds because it hit 105c on 2 cores RealTemp was logging, and reporting HOT!

Like I said earlier My Noctua would only let it reach 81c. I can only take it to the other store and let them figure it out there because as it stands, I have a water cooler that I cant overclock with.
 
HURRAY!!! I fixed it, I noticed he had put it on upside down and the heat sink logo (Corsair)was vertical instead of horizontal, also the radiator was on upside down. I took off the heat sink, and there was just one tiny corner that the thermal paste had covered. I have now repositioned everything the way it should be and my temps right now running prime @4.4GHz are 64c Max :D looking on the Corsair website and seeing the way everything was on there got me wondering.



Edit: just a image to show it's working fine now this is at 4.60GHz

http://img145.imageshack.us/img145/2410/81443032.jpg
 
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Is there a certain way the H80i has to be put on then? Any chance you have a picture of which way you put it, as I don't understand which way it should be.

With my base unit tower standing up, looking at the Corsair logo is vertical. Is that right?

No, the logo should read Corsair from left to right in this direction >>>> here's a pic what it should look like with your Tower standing, you don't want any unnecessary twist in the piping. also heres' a installation demo

http://www.bing.com/videos/search?q...7D8C35EBF9F1E84A411A7D&view=detail&FORM=VIRE1

IMG_0024.JPG
 
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Ok, mine is not like that. I think radiator may be upside down too. I didn't think it made a difference as long as pipe wasn't twisted. My pipes are not twisted at all. Should it all make a difference?

Run a quick stress test perhaps with prime95 although I'm not a great fan of prime95, I recommend no more than 30 mins, and run RealTemp during the stress test. If after 30 mins the temp has not gone above 71c then everything's fine. have you installed the Corsair LINK2 software? downloadable from corsair.com? If not do so, and set the fans at performance mode, if you find this to be too loud for your liking set them at default or quiet mode.
 
Yea I have installed the CorsairLink2 and gaming can run as hot as 97 degrees. Idle is around 35-40 degrees so I dont think there is issue with pump installation. I have got tje CPU overclocked and have been told it should be fine at those temps as long as system is stable - which it is. What you think?

Not sure, as I don't know what CPU you have? for example purposes I have the i5-3570k, and Idle temps are no more than 38c Max. If I run prime95 for 30mins, and overclocked to 4.5GHZ I don't get above 71~73c Max. So gaming at 97c seems extremely high, I would be looking for something like 75c while gaming. You might like to think of lowering your clock if your constantly getting 97c after all, the i5-3570k shut off point is 105c
 
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