NEED URGENT HELP

[el-nino]

Hi all,

My MSI 970 has just gone up in smoke. I was in the middle of playing fallout and pop, my PC shut off. Heard a fizzing and a pop which was followed by a cloud of smoke. Luckily I was in SLI and I have another working one.

Here's the kicker I purchased these 2 on the 28th 11th 2014. Does anyone have any idea how OCUK would treat this?

I know you get 1 years retailers warranty and they are still under warranty with MSI but would over clockers do the RMA as I have contacted them tonight meaning I'm still in that year just.

 

[el-nino]

Im sure OC will sort you out ,, then when they do you know where to spend your money next time you are upgrading.

I think I am now on my 5th full build purchased almost entirely through OCUK. Huge fan of OCUK. Just can't believe that its a year to the day and it goes up in smoke.

I wasn't even overclocking. Everything was normal and poof. The card was boiling when I removed it yet the other was only warm

 

[el-nino]

Yeah I had no problem received the details for the RMA and I will return tomorrow.

 

[el-nino]

Overclockers are sorting everything out for me. I already have the RMA and it has reached OCUK today. OCUK will test and return to the MSI for repair or replace. I should have a working one within 28 days fingers crossed.

Judging on the amount of smoke and the charring I doubt it will be a repair.